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Apple support keeps using my inactive email address. How can I get them to use newest one?

I've tried getting support to use my current email address, but they keep using the one that is the

NAME of my Apple ID. Can anyone suggest a "fix?"

MacBook Pro 13", macOS 10.13

Posted on Mar 25, 2020 10:32 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2020 2:41 PM

Have you considered using the current email address s your Apple ID email address?


Note the restrictions in the article.


Apple ID Name Change.       


 What to do after you change your Apple ID or password - Apple Support      I suggest doing this before you change your Apple ID or password.

2 replies

Apple support keeps using my inactive email address. How can I get them to use newest one?

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