My Apple TV did not work. I went to an Apple store March 13. They tested and said they would order me a new Apple TV that I could pick up at the store. Since the store is closed, can I have it mailed to me? I have the support number, repair number of the order.
Apple TV 4K, tvOS 13
You are not talking to Apple on these forums, we are all end users like you. Apple does not read or participate in these forums. Please call AppleCare for support and have the paperwork the Apple Store provided for you available. Please use the following link for the AppleCare number in your corner of the planet.
You're talking to users here. Your best bet is calling 1-800-MY-APPLE (1-800-692-7753).
Replacement of Apple TV
