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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi I ordered an Apple TV that stopped working after 3 hours. I spoke to someone at support the next day and they recommended sending it back to Apple and that they would ship me a new one. I got the package to ship the TV back in and I did that. I would like to know the status of my Apple TV and when the new one will come. I have no number to track or an idea of the new one and it's been over a week since i shipped back the non working Apple TV.
Thanks
Hello,
You will need to continue working with Apple Support.
That’s what I’m trying to do. My question is what next? Who do I get in touch with? I thought this was Support.
thankyou
Apple TV sent back - awaiting new one
