Mac OS 10.15.4: Random restarts due to panic(cpu 1 caller

My MacBook is restarting randomly from last few days with following error messages:


  1. "BAD MAGIC! (flag set in iBoot panic header)" (freezes, need to restart manually, 5-6 times a day)
  2. panic(cpu 1 caller 0xfffffff00df677b4): x86 CPU CATERR detected (automatic restart)
  3. panic(cpu 0 caller 0xfffffff025f05f64): "void AppleEmbeddedPCIeUpLinkMgmt: (automatic restart)


In all three cases, only safari was open with background services (Creative Cloud and OneDrive only). Nothing installed recently.


Can someone please explain the reason for these panics, logs are as follows:


Case 2:

panic(cpu 1 caller 0xfffffff00df677b4): x86 CPU CATERR detected

Debugger message: panic

Memory ID: 0xff

OS version: 17P4263

macOS version: 19E266

Kernel version: Darwin Kernel Version 19.4.0: Mon Mar  2 20:38:56 PST 2020; root:xnu-6153.101.6~2/RELEASE_ARM64_T8010

Kernel UUID: 3695E9D9-323E-350E-9A6E-65819BE397D7

iBoot version: iBoot-5540.105.2

secure boot?: YES


x86 EFI Boot State: 0x16

x86 System State: 0x0

x86 Power State: 0x0

x86 Shutdown Cause: 0x7

x86 Previous Power Transitions: 0x10001000100

PCIeUp link state: 0x89473614


Paniclog version: 13

Kernel slide:     0x0000000005f30000

Kernel text base: 0xfffffff00cf34000

mach_absolute_time: 0x63d86ef5e6


Epoch Time:        sec       usec

  Boot    : 0x5e7aa096 0x000606d7

  Sleep   : 0x5e7ab184 0x000525ba

  Wake    : 0x5e7ab672 0x000d3056

  Calendar: 0x5e7af45a 0x000baf4f


Panicked task 0xffffffe0000c8200: 3144 pages, 214 threads: pid 0: kernel_task

Panicked thread: 0xffffffe000380fd8, backtrace: 0xffffffe0154e34b0, tid: 323

  lr: 0xfffffff00d7f8764  fp: 0xffffffe0154e34f0

  lr: 0xfffffff00d7f85c0  fp: 0xffffffe0154e3560

  lr: 0xfffffff00d912e7c  fp: 0xffffffe0154e3610

  lr: 0xfffffff00ddc162c  fp: 0xffffffe0154e3620

  lr: 0xfffffff00d7f7f28  fp: 0xffffffe0154e3990

  lr: 0xfffffff00d7f8280  fp: 0xffffffe0154e39e0

  lr: 0xfffffff00e62e934  fp: 0xffffffe0154e3a00

  lr: 0xfffffff00df677b4  fp: 0xffffffe0154e3a30

  lr: 0xfffffff00df58be4  fp: 0xffffffe0154e3aa0

  lr: 0xfffffff00df5ab0c  fp: 0xffffffe0154e3b50

  lr: 0xfffffff00df5831c  fp: 0xffffffe0154e3be0

  lr: 0xfffffff00df1f780  fp: 0xffffffe0154e3c10

  lr: 0xfffffff00dd2eabc  fp: 0xffffffe0154e3c50

  lr: 0xfffffff00dd2e340  fp: 0xffffffe0154e3c90

  lr: 0xfffffff00ddcc514  fp: 0x0000000000000000


Case 3:

panic(cpu 0 caller 0xfffffff025f05f64): "void AppleEmbeddedPCIeUpLinkMgmt::_linkInterruptAction(IOInterruptEventSource *, int): " "A link timeout has been seen after 650000 microseconds and 49999 iterations."@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleEmbeddedPCIeUpLinkMgmt/AppleEmbeddedPCIeUpLinkMgmt-102.100.1/AppleEmbeddedPCIeUpLinkMgmt.cpp:3986


Debugger message: panic

Memory ID: 0xff

OS version: 17P4263

macOS version: 19E266

Kernel version: Darwin Kernel Version 19.4.0: Mon Mar  2 20:38:56 PST 2020; root:xnu-6153.101.6~2/RELEASE_ARM64_T8010

Kernel UUID: 3695E9D9-323E-350E-9A6E-65819BE397D7

iBoot version: iBoot-5540.105.2

secure boot?: YES


x86 EFI Boot State: 0x16

x86 System State: 0x0

x86 Power State: 0x0

x86 Shutdown Cause: 0xc1

x86 Previous Power Transitions: 0x10001000100


PCIeUp link state: 0x89473611

Paniclog version: 13

Kernel slide:     0x000000001debc000

Kernel text base: 0xfffffff024ec0000

mach_absolute_time: 0x935988e94


Epoch Time:        sec       usec

  Boot    : 0x5e7af472 0x000636b9

  Sleep   : 0x5e7ba195 0x000e2a08

  Wake    : 0x5e7bbb14 0x0005f8d1

  Calendar: 0x5e7bbc86 0x000ab712


Panicked task 0xffffffe00053fc00: 3131 pages, 214 threads: pid 0: kernel_task

Panicked thread: 0xffffffe00093d520, backtrace: 0xffffffe0157335b0, tid: 275

  lr: 0xfffffff025784764  fp: 0xffffffe0157335f0

  lr: 0xfffffff0257845c0  fp: 0xffffffe015733660

  lr: 0xfffffff02589ee7c  fp: 0xffffffe015733710

  lr: 0xfffffff025d4d62c  fp: 0xffffffe015733720

  lr: 0xfffffff025783f28  fp: 0xffffffe015733a90

  lr: 0xfffffff025784280  fp: 0xffffffe015733ae0

  lr: 0xfffffff0265ba8f8  fp: 0xffffffe015733b00

  lr: 0xfffffff025f05f64  fp: 0xffffffe015733b30

  lr: 0xfffffff025f00ed0  fp: 0xffffffe015733bc0

  lr: 0xfffffff025cbbd88  fp: 0xffffffe015733c10

  lr: 0xfffffff025cbaabc  fp: 0xffffffe015733c50

  lr: 0xfffffff025cba340  fp: 0xffffffe015733c90

  lr: 0xfffffff025d58514  fp: 0x0000000000000000

MacBook Pro 13”, macOS 10.15

Posted on Mar 25, 2020 1:34 PM

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Question marked as Top-ranking reply

Posted on Sep 14, 2020 5:14 AM

I want to confirm that after the upgrade to 10.15.6 i haven't had a single kernel panic, it has been a month an a half crash free, so i believe it got solved, even if nothing hints at the possibility in the Release Notes of 10.15.6.


My crashes were "void AppleEmbeddedPCIeUpLinkMgmt" and "x86 CPU CATERR detected".

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211 replies

Mar 30, 2020 3:33 PM in response to Ochuko

Not at all. Apple suggested reinstalling the macOS from scratch.


Anyways, just to update you guys, I remember that I installed Skype for Business along with regular Skype few days back. I thought why not remove both and see if these two applications are the culprit, and voila! So far no random restarts. I’ll check for next few days and if I won’t get any more random shutdowns that would be great.


However, my wife has the exact same MacBook that I have and I checked her recent logs, no random restarts or shutdowns despite of having both Skype versions installed.

Jun 29, 2020 7:27 AM in response to Guido Hagemann

Just an update on this issue from my perspective and final fix.


16" MacBook Pro with latest OS. Many reboots per week as others have noted.


I tried many of the suggestions here with reseting components, reinstalling the OS, etc, etc. None of which had a lasting effect. Finally got a ticket open with Apple through my company. Laptop spent 4 days at a local Apple authorized shop. They ran hardware diagnostics for 4 days and found nothing. Returned to me still randomly rebooting.

Then I had to ship the laptop back to my company IT group where they forwarded it to the local Apple repair facility in St Louis. After a week or so it appears that Apple replaced the system board and returned the laptop. Two weeks since and no reboots.

This definitely seems like an issue with the hardware on the 16" MacBook Pro anyway. Getting someone to do something about it seems to be the hardest part of the repair process.

Mar 30, 2020 4:24 PM in response to BinnX1

So called Apple geniuses can only reinstall macOS and give some lame information. I think if someone can reinstall the OS and see for few days if this problem reoccur at least one thing can be ruled out that it is not a hardware problem and is caused by some third party App (for sure not everyone has time to do this).


I have also searched on some threads, people say that this new macOS Mojave and Catalina conflicts with third party code thus throwing kernel panics.


If the problem won’t fix after OS reinstall logic board needs replacement.

May 10, 2020 6:25 PM in response to hwang15

Finally decided to just call Apple and see what they would do for me. After sending it to them for repair, they replaced the logic board and touch ID. I’m not sure if it’s completely fixed yet so I will update after a few days of using it. I do have to say though… Apple customer service was really really good this time around. I had it back after only 3 days at no cost. If you’re having this problem and can still buy AppleCare, do it before your warranty runs out!

May 11, 2020 7:24 AM in response to rpeegee

Ok, I I have deduced mine down to the following: I bought a Laci 2Big 8TB backup drive / dock from the Apple Store prior to upgrading to 10.15.4. My machine was able to remained docked via Thunderbolt 3, the Lacie 2Big all has a Displayport out for video. My CPU panic issue happens when the machine / macOS goes to sleep. There is something triggering this in 10.15.4 that was not there in 10.15.3. I left my machine plugged in all weekend, overnight and such, UNPLUGGED from the Lacie 2Big dock (Thunderbolt 3/Displayport video), and my machine is still up and running as I left it Friday 5/8. I am upset that items purchased from the Apple store cause these driver issues, I am torn between sending the Lacie 2Big dock back or waiting for Lacie AND Apple to get their sh*t together and fix the driver issues that macOS 10.15.4 is clearly having across a number of fronts from the replies here. There has been a pattern emerging with Apple, their hw and sw are no longer the gold standard of stability. Current Apple devices may very well be my last if these do not improve over their lifecycle.

Aug 12, 2020 10:43 AM in response to Paveway

I want to cautiously note that since the upgrade to 10.15.6 i no longer have any of the crashes:

  • panic(cpu 0 caller 0xfffffff00c237b8c): "void AppleEmbeddedPCIeUpLinkMgmt::_linkInterruptAction(IOInterruptEventSource *, int): " "A link timeout has been seen after 650000 microseconds and 49999 iterations."
  • panic(cpu 1 caller 0xfffffff00eb353dc): x86 CPU CATERR detected


I've upgraded ~10 days ago, but last week i used the macbook lightly as i was on vacation so i will definitely monitor it more, let's see.


Mar 26, 2020 7:39 AM in response to NidelKO

That's not the whole panic log. Open the file, copy the text, and paste it into the Additional Text area (document icon).

You should be able to find the panic logs in /Library/Logs/DiagnosticReports/

The name will start with Kernel.

There should be a section titled "loaded kexts"

If there isn't a section like that, then no point in posting the log.


Apr 11, 2020 10:33 AM in response to Ochuko

Do what louis suggested: download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report



and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


IMPORTANT:


Before running Etrecheck assign Full Disk Access to Etrecheck in the app's Privacy preference pane so that it can get additional information from the Console and log files for the report:



ALSO IMPORTANT:



Then we can examine the report and see if we can determine the root of the problem.



Apr 18, 2020 6:12 AM in response to Paveway

You could try some of these things. Since I did these, no more restarts:


  • Disk utility: First aid on all disks.
  • Restart in safe mode (hold shift key while booting up)
  • Diagnostics: hold D key while booting.


Another suspected culprit might be external displays. Try using you notebook without them.

I turned off Auto adjust brightness on both external and internal displays.

Apr 24, 2020 10:49 AM in response to CaptainTeemoOnDuty

My view is to wait for an OS fix; This all started after 10.15.4 update and things just seemingly are random but for me it is always a kernel panic in the bridgeaudiod always the same where there is no watchdog checkin.

It is useless to bring it in for repair or try things with setting x or y. All you can do is wait. Just every time submit your crash report so the frequency is known and so raises the criticality. Other than that nothing you can do and wait for a fix. I have a brand new MacBook pro 2019 16" and after the 10.15.4 it is a total disaster with kernel panics. It is clearly an OS problem.

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Mac OS 10.15.4: Random restarts due to panic(cpu 1 caller

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