Mac OS 10.15.4: Random restarts due to panic(cpu 1 caller

My MacBook is restarting randomly from last few days with following error messages:


  1. "BAD MAGIC! (flag set in iBoot panic header)" (freezes, need to restart manually, 5-6 times a day)
  2. panic(cpu 1 caller 0xfffffff00df677b4): x86 CPU CATERR detected (automatic restart)
  3. panic(cpu 0 caller 0xfffffff025f05f64): "void AppleEmbeddedPCIeUpLinkMgmt: (automatic restart)


In all three cases, only safari was open with background services (Creative Cloud and OneDrive only). Nothing installed recently.


Can someone please explain the reason for these panics, logs are as follows:


Case 2:

panic(cpu 1 caller 0xfffffff00df677b4): x86 CPU CATERR detected

Debugger message: panic

Memory ID: 0xff

OS version: 17P4263

macOS version: 19E266

Kernel version: Darwin Kernel Version 19.4.0: Mon Mar  2 20:38:56 PST 2020; root:xnu-6153.101.6~2/RELEASE_ARM64_T8010

Kernel UUID: 3695E9D9-323E-350E-9A6E-65819BE397D7

iBoot version: iBoot-5540.105.2

secure boot?: YES


x86 EFI Boot State: 0x16

x86 System State: 0x0

x86 Power State: 0x0

x86 Shutdown Cause: 0x7

x86 Previous Power Transitions: 0x10001000100

PCIeUp link state: 0x89473614


Paniclog version: 13

Kernel slide:     0x0000000005f30000

Kernel text base: 0xfffffff00cf34000

mach_absolute_time: 0x63d86ef5e6


Epoch Time:        sec       usec

  Boot    : 0x5e7aa096 0x000606d7

  Sleep   : 0x5e7ab184 0x000525ba

  Wake    : 0x5e7ab672 0x000d3056

  Calendar: 0x5e7af45a 0x000baf4f


Panicked task 0xffffffe0000c8200: 3144 pages, 214 threads: pid 0: kernel_task

Panicked thread: 0xffffffe000380fd8, backtrace: 0xffffffe0154e34b0, tid: 323

  lr: 0xfffffff00d7f8764  fp: 0xffffffe0154e34f0

  lr: 0xfffffff00d7f85c0  fp: 0xffffffe0154e3560

  lr: 0xfffffff00d912e7c  fp: 0xffffffe0154e3610

  lr: 0xfffffff00ddc162c  fp: 0xffffffe0154e3620

  lr: 0xfffffff00d7f7f28  fp: 0xffffffe0154e3990

  lr: 0xfffffff00d7f8280  fp: 0xffffffe0154e39e0

  lr: 0xfffffff00e62e934  fp: 0xffffffe0154e3a00

  lr: 0xfffffff00df677b4  fp: 0xffffffe0154e3a30

  lr: 0xfffffff00df58be4  fp: 0xffffffe0154e3aa0

  lr: 0xfffffff00df5ab0c  fp: 0xffffffe0154e3b50

  lr: 0xfffffff00df5831c  fp: 0xffffffe0154e3be0

  lr: 0xfffffff00df1f780  fp: 0xffffffe0154e3c10

  lr: 0xfffffff00dd2eabc  fp: 0xffffffe0154e3c50

  lr: 0xfffffff00dd2e340  fp: 0xffffffe0154e3c90

  lr: 0xfffffff00ddcc514  fp: 0x0000000000000000


Case 3:

panic(cpu 0 caller 0xfffffff025f05f64): "void AppleEmbeddedPCIeUpLinkMgmt::_linkInterruptAction(IOInterruptEventSource *, int): " "A link timeout has been seen after 650000 microseconds and 49999 iterations."@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleEmbeddedPCIeUpLinkMgmt/AppleEmbeddedPCIeUpLinkMgmt-102.100.1/AppleEmbeddedPCIeUpLinkMgmt.cpp:3986


Debugger message: panic

Memory ID: 0xff

OS version: 17P4263

macOS version: 19E266

Kernel version: Darwin Kernel Version 19.4.0: Mon Mar  2 20:38:56 PST 2020; root:xnu-6153.101.6~2/RELEASE_ARM64_T8010

Kernel UUID: 3695E9D9-323E-350E-9A6E-65819BE397D7

iBoot version: iBoot-5540.105.2

secure boot?: YES


x86 EFI Boot State: 0x16

x86 System State: 0x0

x86 Power State: 0x0

x86 Shutdown Cause: 0xc1

x86 Previous Power Transitions: 0x10001000100


PCIeUp link state: 0x89473611

Paniclog version: 13

Kernel slide:     0x000000001debc000

Kernel text base: 0xfffffff024ec0000

mach_absolute_time: 0x935988e94


Epoch Time:        sec       usec

  Boot    : 0x5e7af472 0x000636b9

  Sleep   : 0x5e7ba195 0x000e2a08

  Wake    : 0x5e7bbb14 0x0005f8d1

  Calendar: 0x5e7bbc86 0x000ab712


Panicked task 0xffffffe00053fc00: 3131 pages, 214 threads: pid 0: kernel_task

Panicked thread: 0xffffffe00093d520, backtrace: 0xffffffe0157335b0, tid: 275

  lr: 0xfffffff025784764  fp: 0xffffffe0157335f0

  lr: 0xfffffff0257845c0  fp: 0xffffffe015733660

  lr: 0xfffffff02589ee7c  fp: 0xffffffe015733710

  lr: 0xfffffff025d4d62c  fp: 0xffffffe015733720

  lr: 0xfffffff025783f28  fp: 0xffffffe015733a90

  lr: 0xfffffff025784280  fp: 0xffffffe015733ae0

  lr: 0xfffffff0265ba8f8  fp: 0xffffffe015733b00

  lr: 0xfffffff025f05f64  fp: 0xffffffe015733b30

  lr: 0xfffffff025f00ed0  fp: 0xffffffe015733bc0

  lr: 0xfffffff025cbbd88  fp: 0xffffffe015733c10

  lr: 0xfffffff025cbaabc  fp: 0xffffffe015733c50

  lr: 0xfffffff025cba340  fp: 0xffffffe015733c90

  lr: 0xfffffff025d58514  fp: 0x0000000000000000

MacBook Pro 13”, macOS 10.15

Posted on Mar 25, 2020 1:34 PM

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Mar 30, 2020 1:24 PM in response to LL007

I have similar issue with my MacBook. My main guess is that it becomes hot and restarts. Specially when I connect it to two monitors at home it happens more. Here is my MacBook specs:

macOS Catalina. version 10.15.4

MacBook Pro (15-inch, 2018)

Processor: 2.9 GHz 6-Core Intel Core i9

Memory: 32 GB 2400 MHz DDR4

Graphics: Radeon Pro 560X 4 GB

Intel UHD Graphics 630 1536 MB


Here is the log:

panic(cpu 0 caller 0xfffffff02400b7b4): x86 CPU CATERR detected

Debugger message: panic

Memory ID: 0xff

OS version: 17P4263

macOS version: 19E266

Kernel version: Darwin Kernel Version 19.4.0: root:xnu-6153.101.6~2/RELEASE_ARM64_T8010

Kernel UUID:

iBoot version: iBoot-5540.105.2

secure boot?: YES

x86 EFI Boot State: 0x16

x86 System State: 0x0

x86 Power State: 0x0

x86 Shutdown Cause: 0x3

x86 Previous Power Transitions: 0x70707060400

PCIeUp link state: 0x1614

Paniclog version: 13

Kernel slide: 0x000000001bfd4000

Kernel text base: 0xfffffff022fd8000

mach_absolute_time: 0x6f9ee297b

Epoch Time: sec usec

Boot : 0x5e824c5e 0x000949c8

Sleep : 0x00000000 0x00000000

Wake : 0x00000000 0x00000000

Calendar: 0x5e82513b 0x00003673


Panicked task 0xffffffe000564800: 3119 pages, 215 threads: pid 0: kernel_task

Panicked thread: 0xffffffe000955fb0, backtrace: 0xffffffe0156534b0, tid: 335

lr: 0xfffffff02389c764 fp: 0xffffffe0156534f0

lr: 0xfffffff02389c5c0 fp: 0xffffffe015653560

lr: 0xfffffff0239b6e7c fp: 0xffffffe015653610

lr: 0xfffffff023e6562c fp: 0xffffffe015653620

lr: 0xfffffff02389bf28 fp: 0xffffffe015653990

lr: 0xfffffff02389c280 fp: 0xffffffe0156539e0

lr: 0xfffffff0246d2934 fp: 0xffffffe015653a00

lr: 0xfffffff02400b7b4 fp: 0xffffffe015653a30

lr: 0xfffffff023ffcbe4 fp: 0xffffffe015653aa0

lr: 0xfffffff023ffeb0c fp: 0xffffffe015653b50

lr: 0xfffffff023ffc31c fp: 0xffffffe015653be0

lr: 0xfffffff023fc3780 fp: 0xffffffe015653c10

lr: 0xfffffff023dd2abc fp: 0xffffffe015653c50

lr: 0xfffffff023dd2340 fp: 0xffffffe015653c90

lr: 0xfffffff023e70514 fp: 0x0000000000000000



It is a new MacBook and I am going to use the warranty if it continues like this.

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Apr 11, 2020 10:33 AM in response to Ochuko

Do what louis suggested: download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report



and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


IMPORTANT:


Before running Etrecheck assign Full Disk Access to Etrecheck in the app's Privacy preference pane so that it can get additional information from the Console and log files for the report:



ALSO IMPORTANT:



Then we can examine the report and see if we can determine the root of the problem.



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Apr 22, 2020 3:57 AM in response to William Brawley

I have all "Energy Saver" settings disabled except for the first one, which is enabled ("Prevent computer from sleeping automatically..." is checked). In my case, I'm on a Mac Mini so I always have a display attached and I'm actually using an eGPU via one of Apple's recommended configurations. Note also that the kernel panic always occurs during active usage of the machine.


Specs as follows:



eGPU Setup Info -- I'm using the recommended setup per: https://support.apple.com/en-us/HT208544

Enclosure: 'Razer Core X'

GPU: 'AMD Radeon RX 5700 XT' (MSI brand 'RADEON RX 5700 XT MECH OC BV' from Best Buy)

Display: Single Display (LG 27UD58-B 27-Inch 4K UHD IPS Monitor w/ FreeSync)

Display Resolution: Running at native 3840 x 2160



Display Information from System Information App

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Apr 18, 2020 9:06 AM in response to BinnX1

Update from post below - this workaround is still successful for me - I have not powered off for 2 days, and changing power saver settings to not allow sleep mode has prevented spontaneous re-starts (indicating the problem seems to be related to sleep mode). 99% of the time my MacBook Pro 16-inch purchased Mar 2020 is connected to power supply, so I don't have to worry about the extra drain on battery power when disabling sleep mode.  


Apr 16, 2020 7:28 AM in response to Gabbor (by RetEngr670)


I’ve had this problem since upgrading to 10.15.4, no solution yet from Apple engineers working my case number.  Since my panic always occurs while sleeping, I have changed power saver and screen saver to never allow sleep mode, and to power off whenever away from MacBook for extended period. 

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May 1, 2020 7:39 AM in response to BinnX1

Here's mine:


panic(cpu 0 caller 0xffffff801de16487): "PRT0::setPowerState(0xffffff804e732400 : 0xffffff7fa001663a, 0 -> 2) timed out after 30420 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.101.6/iokit/Kernel/IOServicePM.cpp:5296

Backtrace (CPU 0), Frame : Return Address

0xffffff923c60bb40 : 0xffffff801d7215cd

0xffffff923c60bb90 : 0xffffff801d85a3c5

0xffffff923c60bbd0 : 0xffffff801d84bf7e

panic(cpu 0 caller 0xffffff801de16487): "PRT0::setPowerState(0xffffff804e732400 : 0xffffff7fa001663a, 0 -> 2) timed out after 30420 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.101.6/iokit/Kernel/IOServicePM.cpp:5296 Backtrace (CPU 0), Frame : Return Address 0xffffff923c60bb40 : 0xffffff801d7215cd 0xffffff923c60bb90 : 0xffffff801d85a3c5 0xffffff923c60bbd0 : 0xffffff801d84bf7e 0xffffff923c60bc20 : 0xffffff801d6c7a40 0xffffff923c60bc40 : 0xffffff801d720c97 0xffffff923c60bd40 : 0xffffff801d721087 0xffffff923c60bd90 : 0xffffff801dec2c7c 0xffffff923c60be00 : 0xffffff801de16487 0xffffff923c60be50 : 0xffffff801de15d69 0xffffff923c60be60 : 0xffffff801de2d2fe 0xffffff923c60bea0 : 0xffffff801de14b18 0xffffff923c60bec0 : 0xffffff801d763545 0xffffff923c60bf40 : 0xffffff801d763071 0xffffff923c60bfa0 : 0xffffff801d6c713e BSD process name corresponding to current thread: kernel_task Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev Mac OS version: 19E287 Kernel version: Darwin Kernel Version 19.4.0: Wed Mar 4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64 Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6 Kernel slide: 0x000000001d400000 Kernel text base: 0xffffff801d600000 __HIB text base: 0xffffff801d500000 System model name: MacBookPro15,2 (Mac-827FB448E656EC26) System shutdown begun: NO System uptime in nanoseconds: 696314156614 last loaded kext at 38387684786: com.sophos.kext.oas 9.9.4 (addr 0xffffff7fa1ae8000, size 49152) loaded kexts: com.sophos.kext.oas 9.9.4 com.sophos.nke.swi 9.9.4 com.sophos.kext.sfm 9.9.4 com.displaylink.driver.DisplayLinkDriver 4.3 (172) com.focusrite.driver.FocusritePCIe 4.6.1 236 com.lacie.driver.mvumi 1.3.21 >!AGraphicsDevicePolicy 5.1.16 @AGDCPluginDisplayMetrics 5.1.16 @fileutil 20.036.15 >!AHV 1 |IOUserEthernet 1.0.1 |IO!BSerialManager 7.0.4f6 >pmtelemetry 1 >!AUpstreamUserClient 3.6.8 >!APlatformEnabler 2.7.0d0 >AGPM 111.4.4 >X86PlatformShim 1.0.0 >AudioAUUC 1.70 @Dont_Steal_Mac_OS_X 7.0.0 >AGDCBacklightControl 5.1.16 >!A!IKBLGraphics 14.0.5 >!ABacklight 180.3 >!AThunderboltIP 3.1.4 >BridgeAudioCommunication 6.70.3 >ACPI_SMC_PlatformPlugin 1.0.0 >!ATopCaseHIDEventDriver 3430.1 >!AFIVRDriver 4.1.0 >!A!ISlowAdaptiveClocking 4.0.0 >!AMCCSControl 1.11 >!ABridgeAudio!C 6.70.3 >!AGFXHDA 100.1.426 >!AHIDALSService 1 >!A!IPCHPMC 2.0.1 >!A!ICFLGraphicsFramebuffer 14.0.5 >!AAVEBridge 6.1 @filesystems.autofs 3.0 |SCSITaskUserClient 422.101.1 >Core!SFsck 551 >BCMWLANFirmware4355.Hashstore 1 >BCMWLANFirmware4364.Hashstore 1 >BCMWLANFirmware4377.Hashstore 1 @filesystems.apfs 1412.101.1 >!AFileSystemDriver 3.0.1 @filesystems.hfs.kext 522.100.5 @BootCache 40 @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1 @!AFSCompression.!AFSCompressionTypeZlib 1.0.0 >!AVirtIO 1.0 >!AAHCIPort 341.0.2 >!ABCMWLANBusInterfacePCIe 1 @private.KextAudit 1.0 >!ASmartBatteryManager 161.0.0 >!AACPIButtons 6.1 >!ASMBIOS 2.1 >!AACPIEC 6.1 >!AAPIC 1.7 $!AImage4 1 @nke.applicationfirewall 303 $TMSafetyNet 8 @!ASystemPolicy 2.0.0 |EndpointSecurity 1 >!AGraphicsControl 5.1.16 |IOAVB!F 840.3 >!ASSE 1.0 @!AGPUWrangler 5.1.16 >!ABacklightExpert 1.1.0 >!AHDA!C 283.15 |IOHDA!F 283.15 >IOPlatformPluginLegacy 1.0.0 >!AHS!BDriver 3430.1 >IO!BHIDDriver 7.0.4f6 >!UAudio 322.2 |IOSlowAdaptiveClocking!F 1.0.0 >!ASMBus!C 1.0.18d1 >!AThunderboltEDMSink 4.2.3 |IONDRVSupport 575.1 >!AActuatorDriver 3440.1 >!AMultitouchDriver 3440.1 >!AInputDeviceSupport 3440.8 >!AHIDKeyboard 209 >!ASMBusPCI 1.0.14d1 |IO!BHost!CUARTTransport 7.0.4f6 |IO!BHost!CTransport 7.0.4f6 >!A!ILpssUARTv1 3.0.60 >!A!ILpssUARTCommon 3.0.60 >!AOnboardSerial 1.0 @!AGraphicsDeviceControl 5.1.16 |IOAccelerator!F2 438.4.5 |IOGraphics!F 575.1 >X86PlatformPlugin 1.0.0 >IOPlatformPlugin!F 6.0.0d8 @plugin.IOgPTPPlugin 840.3 |IOEthernetAVB!C 1.1.0 @kext.triggers 1.0 |IOSCSIParallel!F 3.0.0 >usb.IOUSBHostHIDDevice 1.2 >usb.cdc.ecm 5.0.0 >usb.cdc.ncm 5.0.0 >!AThunderboltDPOutAdapter 6.2.6 >!AThunderboltPCIUpAdapter 2.5.4 >usb.!UHub 1.2 >usb.cdc 5.0.0 >usb.networking 5.0.0 >usb.!UHostCompositeDevice 1.2 >usb.!UVHCIBCE 1.2 >usb.!UVHCI 1.2 >usb.!UVHCICommonBCE 1.0 >usb.!UVHCICommon 1.0 >!AEffaceableNOR 1.0 |IOBufferCopy!C 1.1.0 |IOBufferCopyEngine!F 1 |IONVMe!F 2.1.0 >!AThunderboltDPInAdapter 6.2.6 >!AThunderboltDPAdapter!F 6.2.6 >!AThunderboltPCIDownAdapter 2.5.4 >!AHPM 3.4.4 >!A!ILpssI2C!C 3.0.60 >!A!ILpssDmac 3.0.60 >Core!S 551 >!AXsanScheme 3 |IOAHCIBlock!S 316.100.5 |IOSurface 269.11 >!AThunderboltNHI 5.8.6 |IOThunderbolt!F 7.6.0 @filesystems.hfs.encodings.kext 1 |IOAudio!F 300.2 @vecLib.kext 1.2.0 |IOAHCI!F 290.0.1 >!ABCMWLANCore 1.0.0 >mDNSOffloadUserClient 1.0.1b8 >IOImageLoader 1.0.0 |IOSerial!F 11 |IO80211!FV2 1200.12.2b1 >corecapture 1.0.4 |IOSkywalk!F 1 >usb.!UHostPacketFilter 1.0 |IOUSB!F 900.4.2 >!A!ILpssI2C 3.0.60 >!A!ILpssGspi 3.0.60 >usb.!UXHCIPCI 1.2 >usb.!UXHCI 1.2 >!AEFINVRAM 2.1 >!AEFIRuntime 2.1 >!ASMCRTC 1.0 |IOSMBus!F 1.1 |IOHID!F 2.0.0 $quarantine 4 $sandbox 300.0 @kext.!AMatch 1.0.0d1 >!AKeyStore 2 >!UTDM 489.101.1 |IOSCSIBlockCommandsDevice 422.101.1 >!ACredentialManager 1.0 >KernelRelayHost 1 >!ASEPManager 1.0.1 >IOSlaveProcessor 1 >!AFDEKeyStore 28.30 >!AEffaceable!S 1.0 >!AMobileFileIntegrity 1.0.5 @kext.CoreTrust 1 |CoreAnalytics!F 1 |IOTimeSync!F 840.3 |IONetworking!F 3.4 >DiskImages 493.0.0 |IO!B!F 7.0.4f6 |IO!BPacketLogger 7.0.4f6 |IOUSBMass!SDriver 157.101.3 |IOSCSIArchitectureModel!F 422.101.1 |IO!S!F 2.1 |IOUSBHost!F 1.2 >usb.!UCommon 1.0 >!UHostMergeProperties 1.2 >!ABusPower!C 1.0 |IOReport!F 47 >!AACPIPlatform 6.1 >!ASMC 3.1.9 >watchdog 1 |IOPCI!F 2.9 |IOACPI!F 1.4 @kec.pthread 1 @kec.corecrypto 1.0 @kec.Libm 1




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May 12, 2020 4:58 AM in response to BinnX1

A crash every day... please do something fast.


Did you notice if is something related to sound device? I've seen there was trouble looking to the sound devices on multiple Video, when I start a conference start the audio and then panic:

panic(cpu 1 caller 0xfffffff01ad677b4): x86 CPU CATERR detected\nDebugger message: panic\nMemory ID:


{"caused_by":"macos","macos_version":"Mac OS X 10.15.4 (19E287)","os_version":"Bridge OS 4.4 (17P4281)","macos_system_state":"running","incident_id":"1B1E8991-A29B-4238-8B3B-40B2BA3118E5","timestamp":"2020-05-11 12:46:56.00 +0000","bug_type":"210"} { "build" : "Bridge OS 4.4 (17P4281)", "product" : "iBridge2,7", "kernel" : "Darwin Kernel Version 19.4.0: Mon Mar 2 20:38:56 PST 2020; root:xnu-6153.101.6~2\/RELEASE_ARM64_T8010", "incident" : "1B1E8991-A29B-4238-8B3B-40B2BA3118E5", "crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001", "date" : "2020-05-11 12:46:56.36 +0000", "panicString" : "panic(cpu 1 caller 0xfffffff01ad677b4): x86 CPU CATERR detected\nDebugger message: panic\nMemory ID: 0xff\nOS version: 17P4281\nmacOS version: 19E287\nKernel version: Darwin Kernel Version 19.4.0: Mon Mar 2 20:38:56 PST 2020; root:xnu-6153.101.6~2\/RELEASE_ARM64_T8010\nKernel UUID: 3695E9D9-323E-350E-9A6E-65819BE397D7\niBoot version: iBoot-5540.105.2\nsecure boot?: YES\nx86 EFI Boot State: 0x16\nx86 System State: 0x0\nx86 Power State: 0x0\nx86 Shutdown Cause: 0xec\nx86 Previous Power Transitions: 0x20002000200\nPCIeUp link state: 0x94721611\nPaniclog version: 13\nKernel slide: 0x0000000012d30000\nKernel text base: 0xfffffff019d34000\nmach_absolute_time: 0x153f409e156\nEpoch Time: sec usec\n Boot : 0x5eb84b31 0x0001ddbd\n Sleep : 0x5eb8f167 0x00015504\n Wake : 0x5eb8f1ec 0x00043572\n Calendar: 0x5eb94921 0x000b2670\n\nPanicked task 0xffffffe000458200: 3469 pages, 216 threads: pid 0: kernel_task\nPanicked thread: 0xffffffe000835a68, backtrace: 0xffffffe015f8b4b0, tid: 332\n\t\t lr: 0xfffffff01a5f8764 fp: 0xffffffe015f8b4f0\n\t\t lr: 0xfffffff01a5f85c0 fp: 0xffffffe015f8b560\n\t\t lr: 0xfffffff01a712e7c fp: 0xffffffe015f8b610\n\t\t lr: 0xfffffff01abc162c fp: 0xffffffe015f8b620\n\t\t lr: 0xfffffff01a5f7f28 fp: 0xffffffe015f8b990\n\t\t lr: 0xfffffff01a5f8280 fp: 0xffffffe015f8b9e0\n\t\t lr: 0xfffffff01b42e934 fp: 0xffffffe015f8ba00\n\t\t lr: 0xfffffff01ad677b4 fp: 0xffffffe015f8ba30\n\t\t lr: 0xfffffff01ad58be4 fp: 0xffffffe015f8baa0\n\t\t lr: 0xfffffff01ad5ab0c fp: 0xffffffe015f8bb50\n\t\t lr: 0xfffffff01ad5831c fp: 0xffffffe015f8bbe0\n\t\t lr: 0xfffffff01ad1f780 fp: 0xffffffe015f8bc10\n\t\t lr: 0xfffffff01ab2eabc fp: 0xffffffe015f8bc50\n\t\t lr: 0xfffffff01ab2e340 fp: 0xffffffe015f8bc90\n\t\t lr: 0xfffffff01abcc514 fp: 0x0000000000000000\n\n", "panicFlags" : "0x102", "otherString" : "\n** Stackshot Succeeded ** Bytes Traced 113504 **\n", "macOSPanicFlags" : "0x0", "macOSPanicString" : "BAD MAGIC! (flag set in iBoot panic header), no macOS panic log available", "memoryStatus" : {"compressorSize":0,"compressions":0,"decompressions":0,"busyBufferCount":0,"pageSize":16384,"memoryPressure":false,"memoryPages":{"active":7906,"throttled":0,"fileBacked":11336,"wired":5627,"purgeable":44,"inactive":4045,"free":8668,"speculative":4115}}, "processByPid" : { "0" : {"timesThrottled":0,"turnstileInfo":["thread 385: blocked on 36151, hops: 1, priority: 81"],"pageIns":0,"waitInfo":["thread 385: kernel mutex 0xb63f0cd486a91349 owned by thread 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Reply

May 14, 2020 6:30 AM in response to BinnX1

Have the same problem! I bought a new MBP 16" 16GB RAM i7 2.6 ghz 6-core one week ago.


Every night I put my Mac to sleep while being plugged. In the morning after log in I see a "Your computer was restarted because of a problem..." :


panic(cpu 2 caller 0xf..........): "AppleIntelFramebuffer::setPowerState(0xf............) timed out after 45986 ms"


I will try suggested workarounds but it's clearly an OS problem.


I ran EtreCheck here is my report - does anyone see something here?


EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-14 10:05:28 Download EtreCheck from https://etrecheck.com Runtime: 1:36 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is restarting Description: Every night I put Mac to sleep and when I wake up I see a window â Your Mac was restarted because of a problemâ Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway process - A process is using a large percentage of your CPU. Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2,6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 3 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5300M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - M****D (APFS) (Shared - 11.14 GB used) disk1s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 194.26 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk2 - LaCie Rugged THB USB-C 2.00 TB External USB 5 Gbit/s USB disk2s1 - L***e (Journaled HFS+) 1.70 TB (1.00 TB used) disk2s2 - L*********E 300.00 GB (446 MB used) Mounted Volumes: disk1s1 - M****D 499.96 GB (Shared - 11.14 GB used, 295.31 GB available, 292.73 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - M************ Data [APFS Virtual drive] 499.96 GB (Shared - 194.26 GB used, 295.31 GB available, 292.73 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 292.73 GB free) APFS Mount point: /private/var/vm Encrypted disk2s1 - L***e 1.70 TB (1.00 TB used, 696.00 GB free) Journaled HFS+ Mount point: /Volumes/L***e Owners enabled: No disk2s2 - L*********E 300.00 GB (446 MB used, 299.57 GB available, 299.54 GB free) Mount point: /Volumes/L*********E Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About 4 hours Notifications: EtreCheck.app one notification Creative Cloud.app one notification Security: Gatekeeper: Anywhere System Integrity Protection: Enabled Antivirus software: None! Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the whitelist - probably OK Apps: 3 System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 131 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 174 Apple tasks [Running] 127 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-08) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-05-08) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-05-08) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-05-08) [Loaded] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2020-05-08) [Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2020-05-08) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-05-08) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-05-08) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2020-05-09) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-05-08) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-05-08) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-05-07) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-05-07) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-05-08) User Login Items: [Not Loaded] Evernote Helper (App Store - installed 2020-05-07) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2020-05-07) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] Slack Login Helper (App Store - installed 2020-05-07) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2020-05-09) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] WDDriveUtilityHelper (Western Digital Corporation Branded Products Group - installed 2020-05-09) Application /Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app [Running] WDSecurityHelper (Western Digital Corporation Branded Products Group - installed 2020-05-08) Application /Applications/WD Security.app/Contents/WDSecurityHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-12) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-12) ZoomUsPlugIn: 5.0.1 (23508.0430) (Zoom Video Communications, Inc. - installed 2020-05-08) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-05-08) Time Machine: Time Machine Not Configured! Performance: System Load: 1.54 (1 min ago) 1.61 (5 min ago) 1.36 (15 min ago) Nominal I/O speed: 0.65 MB/s File system: 19.30 seconds Write speed: 2454 MB/s Read speed: 3072 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 10 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 126.55 % (?) Google Chrome 22.97 % (Google, Inc.) EtreCheck 7.56 % (App Store) Spotify 0.57 % (Spotify) Core Sync 0.13 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 926 MB (App Store) Google Chrome 292 MB (Google, Inc.) Spotify 146 MB (Spotify) Activity Monitor 143 MB (Apple) Spotlight 128 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 1 MB / 4 MB (?) Spotify 537 KB / 76 KB (Spotify) rapportd 776 B / 390 B (Apple) SystemUIServer 0 B / 64 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.57 GB Used RAM: 9.11 GB Cached files: 5.32 GB Available RAM: 6.89 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-07 XProtectPlistConfigData (2120) 2020-05-07 Gatekeeper Configuration Data (181) 2020-05-07 macOS Catalina 10.15.4 Update 2020-05-07 MRTConfigData (1.59) 2020-05-07 Evernote (7.14) 2020-05-07 Slack (4.5.0) 2020-05-08 Adobe Acrobat DC (Continuous) (20.006.20042) 2020-05-08 Zoom (5.0.23508.0430) 2020-05-08 DaVinci Resolve Panels Installer v1.3.2 (1.3.2) 2020-05-08 BlackmagicRaw_common 2020-05-08 DaVinci Resolve (16.2.1) 2020-05-08 ARMDC Agent Installer (1.0.0) 2020-05-08 Kamino (2.1.0(372)) 2020-05-08 Voice Update - Arthur (1.3.1) 2020-05-10 Imaging Edge Desktop (1.0.02.03270) 2020-05-10 Imaging Edge (Remote/Viewer/Edit) (2.0.02) 2020-05-14 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): 2020-05-14 03:05:23 syspolicyd - High CPU Use (2 times) Executable: /usr/libexec/syspolicyd 2020-05-13 20:45:08 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter 2020-05-13 18:37:35 photoanalysisd - High CPU Use (10 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2020-05-13 16:30:13 Adobe Premiere Pro 2020.app - Crash (5 times) Executable: /Applications/Adobe Premiere Pro 2020/Adobe Premiere Pro 2020.app Details: dyld: launch, loading dependent libraries 2020-05-11 19:49:34 Google Chrome.app - High CPU Use (4 times) Executable: /Applications/Google Chrome.app 2020-05-10 00:44:04 Adobe Photoshop 2020.app - High CPU Use (2 times) Executable: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app 2020-05-08 12:54:19 WD Discovery.app - Crash Executable: /private/var/folders/*/WD Discovery.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '-[__NSCFConstantString objectAtIndex:]: unrecognized se lector sent to instance 0x7fff8f10bce0' terminating with uncaught exception of type NSException abort() called 2020-05-08 01:21:41 Creative Cloud Installer.app - Crash Executable: /Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Installer.app 2020-05-07 22:34:50 photolibraryd - High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd End of report


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Nov 25, 2020 7:33 PM in response to theo_alran

Same here. Although I had issues when updating from the beta macOS Big Sur to the official Big Sur, the kernel panics issue is long gone. It looks like some sort of update that came out recently must have fixed the issue, quietly. I will definitely hop back into this thread in case the kernel panics return, but for now we should be good.

Issue = solved?

Solution = Update to macOS Big Sur

Here's a link with more info on macOS Big Sur.

How to upgrade to macOS Big Sur - Apple Support

Reply

Apr 18, 2020 6:12 AM in response to Paveway

You could try some of these things. Since I did these, no more restarts:


  • Disk utility: First aid on all disks.
  • Restart in safe mode (hold shift key while booting up)
  • Diagnostics: hold D key while booting.


Another suspected culprit might be external displays. Try using you notebook without them.

I turned off Auto adjust brightness on both external and internal displays.

Reply

May 12, 2020 1:17 PM in response to gac_nogales

Actually I've done that after contacting support...

... and I still have the bug.


I agree with some of you saying it's random although there's some kind of pattern somehow because it has to do with the T2.


  • I was using an external drive -> now disconnected
  • I was playing music while working -> not any more
  • I had little snitch (installing a kext) -> not reinstalled
  • I had some other software using FUSE (another kext) -> not reinstalled.


It seems to be a bit more stable this way.

But no, reinstalling from scratch didn't fix it!


I mean if I have to restrain myself using the Mac it's not going to stay here for very long. For anything important I'm still using my old 2009 iMac which has never ever crashed in the last 10 years of heavy use. Those were the days...


I'm telling you, they're going to lose loyal customers...


Reply

Jun 4, 2020 12:39 AM in response to VDawg2018

I'm also experiencing the issue on a 16 mbp 2019, 2,6 GHz 6-Core Intel Core i7, AMD Radeon Pro 5300M 4 GB.


  • My crash dumps are always either:


    • panic(cpu 0 caller 0xfffffff00c237b8c): "void AppleEmbeddedPCIeUpLinkMgmt::_linkInterruptAction(IOInterruptEventSource *, int): " "A link timeout has been seen after 650000 microseconds and 49999 iterations."@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleEmbeddedPCIeUpLinkMgmt/AppleEmbeddedPCIeUpLinkMgmt-102.120.1/AppleEmbeddedPCIeUpLinkMgmt.cpp:3986


or


    • panic(cpu 1 caller 0xfffffff00eb353dc): x86 CPU CATERR detected
  • the ratios between the 2 crash messages is ~50%, only once i did have a crash with different message (about "mp_cpus_call_wait() timeout")
  • the frequency varies a lot, it could be as low as twice a week or as high as 5 times in a day. I don't have a way to predict the frequency, i'm always using the mac with the same sets of applications. I wonder if environmental temperature played a role (hotter days?)
  • it seems to happen slightly more frequently when audio/video applications are executing, like when on a audio/video call (Webex or Zoom or Bluejean) or when watching a youtube video. It's not a necessary condition, several times it crashed while simply browsing or even when i was not using it at all.
  • it seemed like disabling GPU switching may have reduced the frequency, however it's likely to be just coincidence, yesterday i did have 5 crashes despite it.
  • it's not related to which devices are plugged in, it happened also while no device was plugged in.
  • it happened with all versions of MacOS that i had on this machine, namely 10.15.4, 10.15.5, 10.15.5 with security update (19F101)
  • Applications I'm frequently using:
    • Firefox
    • FUSE for OSX (to mount sshfs)
    • iterm2
    • Thunderbird
    • Davmail
    • Atom (editor)
    • Apple Calendar
    • MySQLWorkbench
    • Microsoft Excel
    • Microsoft Word
    • Cisco Anyconnect
    • Webex
    • Webex Teams
    • Cisco Jabber
    • Crashplan (never active, not configured)
    • Cisco AMP
  • I was using the very same set of applications on my previous mbp (not running Catalina) and I never experienced the issue there.



Reply

Jun 4, 2020 2:17 AM in response to forgetfulfrank

Also: I tried to trigger the crashes myself via stress testing by running at the same time:


no luck in triggering the crashes even if i had all cores maxed out and decent gpu utilization peaks (while running the webgl tests) and consequently fans spinning high.


Reply

Jun 16, 2020 11:26 AM in response to forgetfulfrank

Yes, that is the website that the Apple advisor must have used to assist me with my reinstallation of MacOs.


as far as your questions....

  1. I have been almost a whole week without a kernel panic.
  2. I repeated the steps that got me into the panic into the forst place. I opened Netflix and had mutliple other applications running. I even had Netflix and this graphics intensive video game open. The game is called World of Tanks Blitz if you need that info. It used to throttle my windows laptop and make it freak out, but this MacBook Pro 16” does not present issues with the same game. I never hear the fans blasting because they are quite and I don’t feel the keyboard getting hotter either (since the battery is close to the keyboard because of the slim design).


My conclusion is that reinstalling MacOs did fix the issue for me.

Reply

Aug 12, 2020 10:43 AM in response to Paveway

I want to cautiously note that since the upgrade to 10.15.6 i no longer have any of the crashes:

  • panic(cpu 0 caller 0xfffffff00c237b8c): "void AppleEmbeddedPCIeUpLinkMgmt::_linkInterruptAction(IOInterruptEventSource *, int): " "A link timeout has been seen after 650000 microseconds and 49999 iterations."
  • panic(cpu 1 caller 0xfffffff00eb353dc): x86 CPU CATERR detected


I've upgraded ~10 days ago, but last week i used the macbook lightly as i was on vacation so i will definitely monitor it more, let's see.


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Mac OS 10.15.4: Random restarts due to panic(cpu 1 caller

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