Face ID not available

I have an iPhone 11. I had my FaceID setup and working, and all of us a sudden it stopped and it won’t let me reset it. This also happened prior to an IOS update. I have recently updated phone and Face ID still doesn’t work. I have attached what it says. I have shut off my phone, reset all settings and the only thing I haven’t done is a factory reset, which I would rather not do. Any other recommendations? Thank you!