Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

12 points

Touch is not responding

is there any charge for repairing my iphone xs max? If have, do my warranty is valid in the Philippines? I bought this iphone at Taiwan. The touch is not responding on the right side of the screen.

iPhone XS Max, iOS 13

Posted on Mar 25, 2020 9:10 PM

Best reply

MrBill3

Level 10

103,726 points

Posted on Mar 26, 2020 1:39 PM

Hello,

Normally the warranty is only valid in the country of purchase. See this:

iPhone Screen Repair

Good luck.

View in context

Similar questions

iphone 11 pro max touch screen problem The phone has been bough in October 2019 in Denmark. The touch screen is very slow and sometimes some parts of the touch screen do not respond. Can it be repaired for free?
128 1
Iphone X Touch Panel Failure Dear authorized person, I am contacting to you from Turkey. I bought my iphone X 256gb which serial numeber is F2***CL6 from the Apple store in America. The device is entering and exiting from applications by itself without any contact to the screen. For this reason, I contacted your Technical Support Unit in Turkey, but the said that because of the device was bought from another country, thay can not do repairement even I pay the reparirement price. I have problems in using my device because of these problems. What should I do to repair my iphone, could you please help me? [Personal Information Edited by Moderator]
211 1
Touch screen problem Hello, I have iPhone 13 which I bought last October. My phone touch screen is not working. What should I do? I have apple warranty as well. Could I get a replacement?
268 1

1 reply

Best reply

MrBill3

Level 10

103,726 points

Mar 26, 2020 1:39 PM in response to Marwill07

Hello,

Normally the warranty is only valid in the country of purchase. See this:

iPhone Screen Repair

Good luck.

Touch is not responding

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up