The 'red 1' notification badge has not disappeared from my system preferences on the toolbar even though I have updated to the latest version of Catalina.
HELP! It's driving me nuts!
MacBook Pro 13", macOS 10.15
I have recently updated my MacBook Pro and my partner's MacBook Air to Catalina and have had the issue with the System Preferences icon badged for a update when the software is up to date.
The solution (provided to me by Apple Support) is to use the Terminal command (one line)
sudo defaults delete /Library/Preferences/com.apple.SoftwareUpdate.plist LastRecommendedMajorOSBundleIdentifier
defaults delete com.apple.preferences.softwareupdate LatestMajorOSSeenByUserBundleIdentifier
followed by
System Preferences - Software Update screen, and then press Command + R to force a refresh
You are the one who posted a reply on a user forum. We are all users like you.
We dedicate some of our time helping out other users.
To get some assistance you should start your own thread, give details about your problem, not come here and post a "rant" on a thread that deals with a problem on a different device.
I had the same issue, Apple Support gave me the same two commands posted by RickReed to run, that fixed the problem immediately. I didn't have to press Command + R to refresh.
removing the plist and restarting worked. Interestingly, it took a minute after restart for the notification to go away. Guess it is cached somewhere else but ... it did eventually go away so Luis THANK YOU!
It states "your Mac is up to date"
did you find an answer? I'm having the same issue.
Hi Luis,
I tried your suggestion, but it didn't work :(
I have tried all the steps in this form, nothing is working. I am completely irritated. Please address.
Please see my post from April 3.
My previous post had the wrong file to delete.
The help I am requesting is for a iPhone 7 the info I am getting from the community is from MacBook owners which does not apply to my phone. Please advise
as this is getting real aggravating.
Why are you posting in the Catalina forum, then?
Start a new thread in the iPhone forum, and you are likely to get answers that are pertinent to iPhone.
Know nothing about forums or even how I got you only know Apple has not been helpful with this problem.
com.apple.SoftwareUpdate.plist does not appear on that list
I'm having the exact same problem. I don't have a file called com.apple.preferences.softwareupdate.plist
but I do have a file called com.apple.SoftwareUpdate.plis
should I remove the one I have?
unfortunately that didn't work for me and I don't have a file named "com.apple.preferences.softwareupdate.plist", either...
Yes you do. See my post.
Why do I STILL have a red 1 notification if I performed the latest update?
