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USB Superdrive not working

I've had a USB Superdrive that I've rarely ever used for my MacBook Pro and all my software is up to date. For some reason the drive isn't connecting or showing up - not when I use any of the ports, not when it is plugged in during restarting. Nothing. I need this drive to work for school so I would appreciate if anyone can help me solve this.


Thanks.

MacBook Pro 15", macOS 10.15

Posted on Mar 26, 2020 9:43 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2020 10:06 AM

HeyNicoSuave Said:

"USB Superdrive not working: [...] For some reason the drive isn't connecting or showing up"

-------


From, Everything you've Mentioned, a Few Thoughs --

  • Use MalwareBytes for Mac:

This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac. It is created by longtime users of these forums. So, that is why it is the only way to go about securing your Mac, when it comes through use of software

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes uninstaller


Sometimes operations are performed and then the keyboard settings become manipulated, technically. So... Try resetting the SMC and NVRAM. Then reboot with this keyboard plugged in once more.


  • Any Security Software Installed?:

Security Software's firewall settings would want to make sure that you are getting secure accessibility to your Mac. So, connecting items would not be a possibility, if firewall settings are part of it and enabled. So, uninstall it, using the uninstaller from the developer’s site. Just dragging a dropping its icon into the Trash will undesirably leave caches and other files sitting around on your Mac. So, use the uninstaller, contacting the developer of the software.

  • Create a New Administrator User:

Are you logged in as an Administrator? Create a new Administrator user, and see if this still occurs while you are logged into a different Administrator user. If not, then it is something configured in your current user. So, from there, delete the current user and then just use this new administrator account. You would move all of your files over to it. See if that fixes it.

1 reply
Question marked as Top-ranking reply

Mar 26, 2020 10:06 AM in response to HeyNicoSuave

HeyNicoSuave Said:

"USB Superdrive not working: [...] For some reason the drive isn't connecting or showing up"

-------


From, Everything you've Mentioned, a Few Thoughs --

  • Use MalwareBytes for Mac:

This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac. It is created by longtime users of these forums. So, that is why it is the only way to go about securing your Mac, when it comes through use of software

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes uninstaller


Sometimes operations are performed and then the keyboard settings become manipulated, technically. So... Try resetting the SMC and NVRAM. Then reboot with this keyboard plugged in once more.


  • Any Security Software Installed?:

Security Software's firewall settings would want to make sure that you are getting secure accessibility to your Mac. So, connecting items would not be a possibility, if firewall settings are part of it and enabled. So, uninstall it, using the uninstaller from the developer’s site. Just dragging a dropping its icon into the Trash will undesirably leave caches and other files sitting around on your Mac. So, use the uninstaller, contacting the developer of the software.

  • Create a New Administrator User:

Are you logged in as an Administrator? Create a new Administrator user, and see if this still occurs while you are logged into a different Administrator user. If not, then it is something configured in your current user. So, from there, delete the current user and then just use this new administrator account. You would move all of your files over to it. See if that fixes it.

USB Superdrive not working

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