frozen screen on Ipad air 2

the screen is frozen, can't close the Ipad and can't change the orientation. Still gives right time

tried keeping main button down but nothing happens

thanks

iPad Air 2, iOS 12

Posted on Mar 26, 2020 9:57 AM

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Question marked as Top-ranking reply

Posted on Mar 26, 2020 10:02 AM

Try to follow the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not solve it your iPad might need service:

Contact Apple for support and service - Apple Support


Good luck!

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frozen screen on Ipad air 2

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