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AppleWatch 4 not recording heart rate during training

Hello,


My Apple Watch is not continuously recording heart rate while I am training.


Any recommendations?


Best Reagards,


Freddy

Posted on Mar 26, 2020 11:19 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 1:54 PM

Hey there, and welcome to Apple Support Communities, Freddy-AppleWatch!


From my understanding, your Apple Watch is not recording your heart rate properly while training. I’d be happy to take a look at this with you.


First, I’d recommend ensuring that you follow the steps under “For best results” within Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support


From there, Get the most accurate measurements using your Apple Watch - Apple Support has some additional steps that can help.  


Let me know the results, and kindest regards.

3 replies
Question marked as Top-ranking reply

Mar 27, 2020 1:54 PM in response to Freddy-AppleWatch

Hey there, and welcome to Apple Support Communities, Freddy-AppleWatch!


From my understanding, your Apple Watch is not recording your heart rate properly while training. I’d be happy to take a look at this with you.


First, I’d recommend ensuring that you follow the steps under “For best results” within Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support


From there, Get the most accurate measurements using your Apple Watch - Apple Support has some additional steps that can help.  


Let me know the results, and kindest regards.

AppleWatch 4 not recording heart rate during training

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