Apple Watch Ultra Heart Rate During Workout

I’ve been having problems with my Apple Watch ultra. basically as seen in the photos I’ve attached, every workout I do starts with the Apple Watch reading my heart rate and then for the next 5-10 minutes it doesn’t read at all. I’ve looked everywhere and read different forums and tried every setting possibility out there but none of it seems to work because it looks like I’m the only one with this problem, I’ve tried loosing and tightening my strap but it doesn’t effect the process. I’ve came to conclusion that this is a bug in the workout app because the heart rate sensors work and as seen they read my heart rate through the other half of my workout.


if anyone else has this problem please let me know.

Apple Watch Ultra, watchOS 9

Posted on Dec 18, 2022 1:35 PM

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Posted on Feb 20, 2024 11:03 AM

I have the newest apple watch 9 and I am upset because when starting a workout it takes several minutes to start monitoring my heart rate. What I do is start the heart rate app, it still takes some half a minute but then it starts. I find your answer enlightening and plausible, but if it were true that it doesn't measure because you are cool and the veins are not yet dilated, then the heart rate app shouldn't do it. Therefore I am more inclined to a malfunction of the app, IOS, etc and not the hardware. Regardless, I am very disappointed with apple.

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Feb 20, 2024 11:03 AM in response to OmriShpigel

I have the newest apple watch 9 and I am upset because when starting a workout it takes several minutes to start monitoring my heart rate. What I do is start the heart rate app, it still takes some half a minute but then it starts. I find your answer enlightening and plausible, but if it were true that it doesn't measure because you are cool and the veins are not yet dilated, then the heart rate app shouldn't do it. Therefore I am more inclined to a malfunction of the app, IOS, etc and not the hardware. Regardless, I am very disappointed with apple.

Jan 10, 2023 8:03 AM in response to OmriShpigel

Hi everybody,

I know all of you are frustrated about the Apple Watch not being able to read your heart rate sometimes while working out, well after about two weeks of talking everyday with Apple support we have a conclusion and it’s a scientific one.


Apple’s heart rate sensors are one of the most advanced sensors in the world for a wrist watch and they read your heart rate using the veins on your wrist.

when you begin a run you’re cold which means your veins aren’t popped out yet which makes it difficult for the every wrist workout watch to indicate what your heart rate is. When being in a lower temperature area such as running outdoors it’s likely that in the couple first minutes of the workout your heart rate won’t be read because your body is still cold therefor your veins didn’t pop yet (this happens mostly in the winter and depends on where you live) I’ve talked with friends who own Garmin’s and Suunto’s and they’re experiencing the same problem too because of cold weather.


Please be advised that every person is different then the other and some people take longer time to warm up either because they’re more in shape and running a couple minutes won’t warm them up or that’s just how your body is.


What I can advise you before you contact Apple about a problem like this is to make a run indoors where it’s hotter then your outside temperature and run on a treadmill and you’ll be able to see that the Watch reads your heart rate easily, just make sure it’s strapped on as Apple advised while working out.

Feb 26, 2023 3:31 AM in response to Riccardo Corbari

Hi, I recently upgraded from an apple watch series 6 to an ultra and.... having the same problems as reported in this thread. I noticed that the series 6 did initially get a little stuck on runs, especially at the beginning but then settled down to a correct recording after about 10 minutes.

The ultra is having real problems.. either not recording anything or getting stuck at a high level over 160 or sometimes 170. If I walk for a minute it comes back to normality but then ramps straight back up again. It's not my actual heart rate as I can varify from checking my pulse with my fingers - which indicate somewhere between 120-140 which exactly how I feel it is from experience.

I've tried the unparing and turning options on and off as stated confidently in various forums. I was using strava so today I tried the apple native app but with the same results.

It doesn't matter if I'm sweating or that my wrist is covered or uncovered, on my left wrist of right.

After investing a load of money on this, I'm hoping that a software upgrade or something like this will fix it.

What next? Shave the hair off my wrist to see if that's the problem?

May 23, 2023 2:59 AM in response to santosped

Unfortunately WatchOS 9.5 doesn't fix this problem.


Here's two activities (cycling) over the last two days where no reading was shown for some time:


And here's one (hiking) where at the beginning of the workout a high heart rate is shown that suddenly drops to "normal" though I have started to pump up the heart rate:


So problem still exists. I am afraid it is a hardware issue.


Sep 19, 2023 5:46 PM in response to OmriShpigel

I had this problem and eventually what solved it for me was to wear my watch on the inside of my arm, so the the screen is facing inwards instead of outwards.


Once I did this, the heart rate monitoring was constant and never broken. I think it’s because the skin on the inside of my arm is smoother, with less hair and less sun damage (thickening.)


Give it a try. I actually like wearing my watch on the inside now.


Hope this helps some of you.

Jan 29, 2023 10:51 AM in response to OmriShpigel

I am having the exact same problem. On the Ultra as well as the old Series 7 I tested.


What I have come to see is that the Apple Watch stops recording heart rate whenever there is an upward Zone change from 1 to 2 or 1 to 3 or 2 to 3. That’s the only time the heart rate is lost.


Pausing the workout and resuming makes the Watch get back the heart rate within 15-20 seconds and then functions pretty well. Until another major up Zone change happens when it loses HR again.


Definitely seems like a software bug.

Feb 12, 2023 9:45 AM in response to OmriShpigel

As I've posted previously, I followed another contributor's suggestion and the problem has completely disappeared. I have been having this problem 10 or 15 minutes after starting with the pulse disappearing on the chart and then after a while returning. I moved my Ultra about half an inch above my wrist bone and slightly increased the tightness on the watch band. I use a prior model band that can be easily incrementally adjusted. This was a few weeks ago. I do about 90 minutes a day 7 days a week covering all the zones. No problems at all. Give it a try.

Feb 22, 2023 1:15 AM in response to tworunners

I follow up to my own message. I found that, actually, the HR drops issues are related to Apple's Fitness app, not to the watch. I tried to log workouts with other apps (Athlytics, WorkOutDoors) and the HR is recorded properly.


Is it possible that Apple didn't have this problem during their pre-release tests?


Still uncertain about keeping the Ultra, or return it and keep my trusty Epix. I would only miss watch/iPhone interactions and I actually aesthetically like the Utra more than Epix.

May 21, 2023 2:40 PM in response to OmriShpigel

Let me ask you the following question - what Apple Watch Ultra band are you using when this HR reading issue happens? I have the Alpine Loop and the Trail Loop. This issue only happens when I wear the Alpine Loop, not with the Trail Loop. Also check if you purchased the right band size. For me with the Trail Loop I can control how tight the band is. The Alpine Loop is a bit loose and I have noticed that when the watch is not in full contact it doesn’t track the HR well. During an activity I think you can recognize when the watch is not tracking - in my case the HR is greyed out and not changing at all. In normal situations the HR recording is colored. Do you see the same in your cases?


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Apple Watch Ultra Heart Rate During Workout

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