Apple Watch Ultra Heart Rate During Workout

My problem is when i started running the heart rate will spike to above 200 then back to normal. For monitoring sake, I wore a garmin watch on the other hand and it’s normal. Apple had already replaced it once and seem like I got to go back to them again very soon.

I have the same and frustrating problem. It only shows HR reading for a couple of minutes. Then it goes blank…if I stop it shows my HR. That it disappears again after a couple of minutes.

I will try to return (hopefully a refund a go back to my reliable series 7!) it I’ve tried everything from re starting it to re installing!!! NOT GOOD APPLE!

I had this problem and eventually what solved it for me was to wear my watch on the inside of my arm, so the the screen is facing inwards instead of outwards.

Once I did this, the heart rate monitoring was constant and never broken. I think it’s because the skin on the inside of my arm is smoother, with less hair and less sun damage (thickening.)

Give it a try. I actually like wearing my watch on the inside now.

Hope this helps some of you.

I don’t think there is a real explanation out there and it dosent matter if try to put in place some sort of “ritual” or “magic approach” (position, weather, other small factors), unfortunately yeah like myself I been experiencing this issue but as I posted above, the running session after latest OS update went fine and smooth.

I believe there are some deeper issue with the software that somehow are not fixed yet if, and it shows up sometime.

I went also for a swim and the recording looks fine.

I have an Apple Watch 7, fully up to date on the operating system, and it can’t calculate my heart rate for the first 5-9 min of EVERY run. It consistently tracks my heart rate on all other activities- outdoor and indoor cycling, hiking, walking, and weight training. It is very frustrating, especially since my runs aren’t very long! It has got to be a software issue. Since it works fine for all the other activities, I think it has to do with the Run activity. I’ve tried manually making my watch give me my current heart rate right before I start the run, but it still has the gap. And when I try to manually get my heart rate during the run (which will probably cause me to test the Fall alert system), it still can’t calculate it.

It's been a year, two generations of Watch Ultra, and we still cannot get fully functioning heart rate tracking during workouts. I would be happy to participate in a class action if anybody knows how to get the ball started on this.

"...it looks like I’m the only one with this problem..."

You could be right. This Watch is under warranty so if nobody else has any ideas..

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

By the way to save time, and without insulting your intelligence, Support will probably start with...

First force restart it

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If that is no help

 Unpair and erase your Apple Watch

On Youtube, https://www.youtube.com/watch?v=UXBcNcbTcqg&list=RDCMUCYFQ33UIPERYx8-ZHucZbDA&start_radio=1&rv=UXBcNcbTcqg&t=25

and then

Set up your Apple Watch

Or in Youtube https://www.youtube.com/watch?v=7rb3vX86RUQ&list=RDCMUCYFQ33UIPERYx8-ZHucZbDA&index=3

 If no better you may want to unpair then set up without restoring the backup.

You may also want to make sure the software on the watch is up to date.

Update your Apple Watch

I'm having the same problem, and I also have tried all config options and loosing and tightening my strap, but it doesn't work.

Hi

I have the same problem while running.

it lose connecting at the beginning, and when it comes back it goes straight to pulse 180-190..

really bad for a ultra watch

I am still having issues, even after the software update. As you can see from the attached graph of my heart rate, it seems to be estimating it to start with and is too low, after I adjusted the watch to be higher up my wrist the heart rate jumps and appears to me to be correct.

The watch is still a bit temperamental even after the recent software upgrades, although maybe it has improved slightly. Here are 2 contrasting heart rate profiles, both where I just went out running without any special precaution about how I wore the watch. Of course the weather was similar, cool and I tend to wear the same clothes and repeat similar tracks although these are of different lengths. The first image shows that the watch never managed to sync to my real heart rate until maybe after 9km. The second it was as usual not synced at the beginning but soon settled down. Conclusion... I wear a tennis sweat band to keep the watch further up the wrist to keep a more reliable track of my heart rate.

I am also getting the same problem and super disappointed with it. I have been an owner of Garmin sport watched for >10yrs and this was never an issue. My last Garmin was an Epix 2, which I still used this year before deciding to go for Apple, and I'm already missing its reliability when it comes to sports.

On the Ultra, I've already played with many settings (like the precision start on/off), as well as having the band more/less tight to the wrist and so far no luck. I really feel this is a SW issue, but if that's the case, it would also appear in all other Apple watch models, right? Anyone knows if this is an Ultra's specific issue or if it affects all Apple Watch models that share the same WatchOS version?

Here's an example of what happens to me.

It's always in the first 5-10min of the race.

Non sei l'unico ad avere questo problema. Io ho lo stesso problema con il Watch 8 sia con WatchOS 9 che con watchOS10. Ieri sono stato in Apple store e mi hanno detto di provare un nuovo allenamento dopo aver resettato l'Apple Watch senza recupero da backup. Se il problema persiste lo riporto in assistenza e me lo sostituiscono.