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Safari

Youtube is not running on my Mac and I have done everything!!! I need help ASAP

MacBook Air 13", macOS 10.14

Posted on Mar 26, 2020 12:39 PM

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Posted on Mar 26, 2020 2:09 PM

1. Startup in Safe Mode:    https://support.apple.com/en-us/HT201262


    Login to your account.

    Launch Safari and test.

    To exit Safe Mode, click  in the menu bar and choose “Restart”.


2 Remove all website data;

    https://support.apple.com/en-gb/guide/safari/sfri11471/13.0/mac/10.15

2 replies

Mar 27, 2020 12:38 PM in response to myepesm

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues.


Isolating an issue by using another user account    


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

Safari

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