Cannot find any way to download macOS Mojave

helene198 wrote:

I need to update my computer to Mojave, (MacBook Air (13-inch, Early 2015), version 10.12.6 Sierra), but I can't find anywhere to download it. Does not show up when searched in app store or in the updates section of the app store, and the link on the apple support page "How to upgrade to macOS Mojave" is broken. Where can this actually be downloaded?

Direct download:

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12

macOS 10.14 Mojave - Technical Specifications:

https://support.apple.com/kb/SP777

Upgrade to macOS Mojave - Official Apple Support

https://support.apple.com/macos/mojave

MacBook (Early 2015 or newer)

MacBook Air (Mid 2012 or newer)

MacBook Pro (Mid 2012 or newer)

Mac mini (Late 2012 or newer)

iMac (Late 2012 or newer)

iMac Pro (2017)

Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with recommended Metal-capable graphics cards)

The App Store Updates page only informs you of updates available for the OS you are currently running.

As you are running an older system then you are probably up to date on that system.

If you want to install a newer OS that is called an Upgrade. 

How to upgrade to macOS Mojave - Apple Support

Before upgrading make a full back up of your Mac.

Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.

If you are considering upgrading to Catalina be warned that it does not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you hav

are 32bit, https://www.stclairsoft.com/Go64/. Once the list has been created you can then

contact the developers of the apps to see if they provide 64bit updates. 

How to upgrade to macOS Catalina – Apple Support

Hello, helene198.

Sorry to hear you're having this problem finding a valid download.

I am posting the link from the "How to upgrade to macOS Mojave" support document. I have just confirmed that it does link to the appropriate download page in the Mac App Store.

https://apps.apple.com/us/app/macos-mojave/id1398502828?ls=1&mt=12

If you find that this link does not appear to work for you, please let us know. If you encounter any error messages please note them and post that info here as well. It may help us point you in the right direction.

It is not hard and it is available.

Please make sure you are using Safari as your browser, there seems to be a problem with accessing this page in Firefox.

Connect your mac to your router via cable rather than rely on WiFi. Do not use the mac while it is downloading

and do not use any other devices that share the same internet connection either.

jas7643 wrote:

The link took me to itunes where the item is not available. I just want to download the installer.Why is this so hard?

Are you using Safari, or another browser. Other browsers may not understand the protocol used to point to the app store.

The link took me to itunes where the item is not available. I just want to download the installer.Why is this so hard?