Voicemail
My wife has an iphone XS. When I call she rarely answers and I get a lady asking me to leave a 10 second message that will be transcribed to text. We both want to change this to a 'normal' voice mail solution where you hear my wife's voice and you can leave a voice message.
She has recorded and saved a message on her phone but it doesn't come through when the phone is called.
I suspect it may be a carrier issue? We are on Telstra (in Australia) and they are not taking any calls currently - blaming CV. Does anyone have an idea where and how to change the settings on the phone please?
iPhone XS