You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud

Hi I have a mini pad but due to iCloud lock I can’t use it and I forgot password. Please advice me how to open

iPad mini, iOS 9

Posted on Mar 27, 2020 4:40 AM

Reply
2 replies

Mar 27, 2020 4:47 AM in response to rizwan1687

See this document If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

_______


See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856  "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.


iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.