Apple TV+ wont play shows

When I try to play any show, it says "to watch this content sign in to Itunes store" . When I put in the password (which its accepts because I have tried bad passwords and seen failures) it just goes back to the shows Launch Page.


This is a 4th gen apple TV device I hadn't turned on in a few years. I have subscribed to the service and am able to view shows on browser in Android. I I updated all of the software... and even performed a factory reset and update.


When I go to the TV app on my Apple TV, is shows the program I have stated on the Android device and asks if I want to continue. So clearly it has my account information.





Posted on Mar 27, 2020 5:19 AM

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1 reply

Mar 28, 2020 1:34 PM in response to MichaelDRFL

Hi, MichaelDRFL.


It sounds like you are having some difficulties watching Apple TV+ shows. I’d like to help point you towards a resolution. 


To start, please work through these steps: If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps


If the issue persists, don’t hesitate to reach back out. 


All the best. 

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Apple TV+ wont play shows

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