Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unsubscribe from an app's freemium service

It's been 2 months I have been charged with weekly fees on my credit card for an app that I have subscribed for a first week free of charge. After that week I forgot to unsubscribe from that app. I can't find this app in my apple ID subscriptions. How can I unsubscribe from this app?

iPhone 11, iOS 13

Posted on Mar 27, 2020 8:56 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2020 5:15 AM

Get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Also see:


iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.


Good luck

4 replies
Question marked as Top-ranking reply

Mar 28, 2020 5:15 AM in response to Ola797

Get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Also see:


iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.


Good luck

Mar 27, 2020 9:01 AM in response to Ola797

Check out your subscriptions here View, change, or cancel your subscriptions https://support.apple.com/en-euro/HT202039

 

If you have a problem with a subscription, see Subscriptions and Services https://support.apple.com/en-euro/billingSee the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

 

You also can get Apple telephone support for help in solving the problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Unsubscribe from an app's freemium service

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.