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AirPods Online Warranty Claim?

One of my AirPod's main speaker randomly stopped working today after 3 months of use. I know that this falls under the warranty, but it seems like I can't make a warranty claim unless I do it in person.


My state is currently on lock-down because of COVID-19 and every Apple store is closed. I physically cannot make a claim in person. Can I do it online or over the phone?


  • Kaya D.


[Personal Information Edited by Moderator]

iPhone 8 Plus, iOS 13

Posted on Mar 27, 2020 11:07 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 3:24 PM

I called Apple yesterday for a warranty issue. They sent me a replacement product that was delivered the next day via FedEx in NJ. I only needed to supply a credit card to insure that I send the faulty product back. Very happy with the service.

2 replies

AirPods Online Warranty Claim?

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