War of Colony Game

iPhone 11, iOS 13

Posted on Mar 27, 2020 12:52 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2020 11:51 AM

Hello ioanivan,


Thanks for clarifying that for us. We'd be happy to provide you with some information that can help with what you've been experiencing.


First, do you know if you have screen time restrictions set on your iPhone? You can use the article below to check on these settings.


Prevent in-app purchases from the App Store


If you do not have restrictions set, the next thing to check would be to see if there is a pending update in the App Store for the app. If there is not an update, remove the app and reinstall and test to see if the issue remains. If the issue remains, since this is a third-party app, you'll want to reach out to the app developer.


How to contact an app developer


Thank you for using Apple Support Communities.

5 replies
Question marked as Top-ranking reply

Mar 30, 2020 11:51 AM in response to ioanivan

Hello ioanivan,


Thanks for clarifying that for us. We'd be happy to provide you with some information that can help with what you've been experiencing.


First, do you know if you have screen time restrictions set on your iPhone? You can use the article below to check on these settings.


Prevent in-app purchases from the App Store


If you do not have restrictions set, the next thing to check would be to see if there is a pending update in the App Store for the app. If there is not an update, remove the app and reinstall and test to see if the issue remains. If the issue remains, since this is a third-party app, you'll want to reach out to the app developer.


How to contact an app developer


Thank you for using Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

War of Colony Game

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