Not able to complete downloading an iTunes movie to my iPad mini.
The download started, but it stopped and asks me to tap listing to retry. When I do, nothing happens. How can I can the download to complete
iPad mini, iOS 9
User profile for user:
MichelleT18
User level:
Community Specialist
Hello darice272,
I understand you're having some difficult downloading a movie purchased from iTunes. I'm happy to help you get that movie downloaded.
Take a look at article: If music, movies, or TV shows from the iTunes Store, Apple Music app, or Apple TV app stop downloading. Try out the troubleshooting steps listed there and see if that helps get the movie downloaded successfully.
Thanks for using Apple Support Communities.
Take care.
