You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 11 Pro Max Screen Freezes

Phone is fully updated with plenty of space. It is less than 2 months old.


When I swipe up to put an app away it will freeze about "halfway". It does not seem to restart on it's own. I have to push the lock button and then after about 5 seconds it will lock. Then when I unlock it the app that I had open will have to restart completely. Sometimes it also freezes when I am using an app. Nothing responds. I can't swipe up or anything. Then I have to lock it again and start all over.


Pretty annoying.

iPhone 11 Pro Max, iOS 13

Posted on Mar 27, 2020 4:57 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 5:04 PM

  1. I will recommend you to check if you are using the latest iOS version also remember that if you are using iOS beta, you will have to write your problem in the app provided by the beta software.
  2. You can call apple support so they can fix your problem or if not possible create a meeting for you to fix it.


Here is the apple support: https://support.apple.com/en-us/HT201232

2 replies
Question marked as Top-ranking reply

Mar 27, 2020 5:04 PM in response to ozingas

  1. I will recommend you to check if you are using the latest iOS version also remember that if you are using iOS beta, you will have to write your problem in the app provided by the beta software.
  2. You can call apple support so they can fix your problem or if not possible create a meeting for you to fix it.


Here is the apple support: https://support.apple.com/en-us/HT201232

Iphone 11 Pro Max Screen Freezes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.