Iphone 11 Pro Max Screen Freezes

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Level 1

8 points

Iphone 11 Pro Max Screen Freezes

Phone is fully updated with plenty of space. It is less than 2 months old.

When I swipe up to put an app away it will freeze about "halfway". It does not seem to restart on it's own. I have to push the lock button and then after about 5 seconds it will lock. Then when I unlock it the app that I had open will have to restart completely. Sometimes it also freezes when I am using an app. Nothing responds. I can't swipe up or anything. Then I have to lock it again and start all over.

Pretty annoying.

iPhone 11 Pro Max, iOS 13

Posted on Mar 27, 2020 4:57 PM

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Answer 1

Top-ranking reply

Krisi_Lyubenov

Level 1

59 points

Mar 27, 2020 5:04 PM in response to ozingas

I will recommend you to check if you are using the latest iOS version also remember that if you are using iOS beta, you will have to write your problem in the app provided by the beta software.
You can call apple support so they can fix your problem or if not possible create a meeting for you to fix it.

Here is the apple support: https://support.apple.com/en-us/HT201232

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Answer 2

ozingas Author

Level 1

8 points

Mar 31, 2020 12:15 PM in response to Krisi_Lyubenov

The phone is up to date.

I was hoping to not have to open a ticket, but I will do so. This is super annoying.

Thanks for replying.

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Iphone 11 Pro Max Screen Freezes

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