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My iPhone XS screen went black

What can I do to get the screen to work again

iPhone XS

Posted on Mar 27, 2020 7:13 PM

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Question marked as Top-ranking reply

Posted on Mar 27, 2020 7:49 PM

Hi Julieboone


Thanks for using the  Apple Support Communities.

Please try to hard rest the device by Pressing and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.


check out this article, it may be helpful

 If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Best Regards,


J

1 reply
Question marked as Top-ranking reply

Mar 27, 2020 7:49 PM in response to Julieboone

Hi Julieboone


Thanks for using the  Apple Support Communities.

Please try to hard rest the device by Pressing and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.


check out this article, it may be helpful

 If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Best Regards,


J

My iPhone XS screen went black

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