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Rear camera

My rear camera is not working in any app that I use.

I tried updating my iPhone and restarting it but nothing has worked yet

iPhone 6, iOS 12

Posted on Mar 27, 2020 9:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 9:37 PM

You can try a clean install of your device after a factory reset:


First make sure you have a backup

How to back up your iPhone, iPad, and iPod touch - Apple Support


Then facory reset your device:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


And set it up without a backup. See if the issue persists.


If it still does not work it is a hardware issue and will need service:

Contact Apple for support and service - Apple Support


If that solved it there was a software issue. Try restoring the backup and see if it still works.

if that made the problem come back the backup is the problem


Good luck!

1 reply
Question marked as Top-ranking reply

Mar 27, 2020 9:37 PM in response to football11

You can try a clean install of your device after a factory reset:


First make sure you have a backup

How to back up your iPhone, iPad, and iPod touch - Apple Support


Then facory reset your device:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


And set it up without a backup. See if the issue persists.


If it still does not work it is a hardware issue and will need service:

Contact Apple for support and service - Apple Support


If that solved it there was a software issue. Try restoring the backup and see if it still works.

if that made the problem come back the backup is the problem


Good luck!

Rear camera

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