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Level 1

5 points

Rear camera

My rear camera is not working in any app that I use.

I tried updating my iPhone and restarting it but nothing has worked yet

iPhone 6, iOS 12

Posted on Mar 27, 2020 9:18 PM

Top-ranking reply

Level 8

39,487 points

Posted on Mar 27, 2020 9:37 PM

You can try a clean install of your device after a factory reset:

First make sure you have a backup

Then facory reset your device:

And set it up without a backup. See if the issue persists.

If it still does not work it is a hardware issue and will need service:

If that solved it there was a software issue. Try restoring the backup and see if it still works.

if that made the problem come back the backup is the problem

Good luck!

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