Catalina 10.15.4 MacBookPro16,1 panic CPU 0

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Catalina 10.15.4 MacBookPro16,1 panic CPU 0

When I close the laptop (not shutdown) for a while, and then open it, I find the system was shutdown, and it had to start from the apple logo.

panic report

Anyone has the same problem?

First few lines of the report:

panic(cpu 0 caller 0xffffff8011a16487): "AppleIntelFramebuffer::setPowerState(0xffffff8359b02000 : 0xffffff7f94fafd88, 1 -> 0) timed out after 45989 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.101.6/iokit/Kernel/IOServicePM.cpp:5296

MacBook Pro 16", macOS 10.15

Posted on Mar 28, 2020 5:29 AM

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Answer 1

Top-ranking reply

Barney-15E

Level 10

122,084 points

Mar 28, 2020 10:46 AM in response to yuanshiming

yuanshiming wrote:

I found here '/Library/StagedExtensions/Library/Application Support/VirtualBox' some .kext files, VBoxDrv.kext, etc. Remove them with 'sudo kextcache -prune-staging'.

Why didn't you use VirtualBox's uninstaller?

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Answer 2

ascol

Level 1

17 points

Apr 2, 2020 11:25 PM in response to yuanshiming

I had consistent kernel panics on a brandnew Macbook Pro 16, i9, Radeon Pro 5500M with a clean 10.15.4, only power supply connected.

For me the kernel panics stopped, when I disabled power nap in the energy options.

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Answer 3

Barney-15E

Level 10

122,084 points

Mar 28, 2020 5:36 AM in response to yuanshiming

Might be VirtualBox. Uninstall it and test. If I remember, the installer dmg has an uninstaller on it.

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Answer 4

yuanshiming Author

Level 1

59 points

Mar 28, 2020 11:48 AM in response to Barney-15E

Because I had already removed virtual box (by dragging .app to trash). I reinstalled it, and used the uninstall.tool to remove it. Now chic is removed completely. Hope the panic won’t happen again.

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Answer 5

yuanshiming Author

Level 1

59 points

Mar 28, 2020 8:35 AM in response to Barney-15E

I found here '/Library/StagedExtensions/Library/Application Support/VirtualBox' some .kext files, VBoxDrv.kext, etc. Remove them with 'sudo kextcache -prune-staging'.

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Answer 6

Barney-15E

Level 10

122,084 points

Mar 30, 2020 4:30 AM in response to yuanshiming

Do you have an external drive attached.

A panic without third-party kernel extensions is most likely a hardware problem. That can be internal or external hardware.

if it is internal, the only an Apple Store or certified repair shop would be able to determine what it is.

It also could be a problem with the update. Contact AppleCare so that it gets on their radar.

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Answer 7

yuanshiming Author

Level 1

59 points

Mar 30, 2020 4:42 AM in response to Barney-15E

I have no third party hardware plugged in, barely original charger and charging cable. I read somewhere, in the energy saving option turn on never turnoff monitor, this should solve the issue. I hope this solution works.

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