Level 1

4 points

OXE8000065

i forgot my passcode for an older iPad i have. trying to restore it. it erased all my content so when i try to set it up keeps saying to update to newest version. so when i try to connect to iTunes i keep getting an error code OEX8000065. any help would be greatly appreciated.

Posted on Mar 28, 2020 6:52 AM

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Level 10

81,525 points

Mar 28, 2020 7:21 AM in response to luzznit

I suggest contacting/reaching out to Apple Product support and services.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.

https://www.apple.com/contact/

OR

https://support.apple.com/en-us/HT201232

Best of Luck to You!

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