Accidentally associated a phone number to the wrong contact

Question

Level 2

336 points

Accidentally associated a phone number to the wrong contact

Hi,

A personal phone number from a business that I’ve been texting has been accidentally associated with the wrong contact. When I went to add that number to an existing contact, I tapped the wrong contact. Now all those messages are associated with the wrong business name in Messages. I removed the phone number from that contact, but Messages still sees it as that wrong business name.

How can I disassociate that person’s number with the that wrong Contact in Messages?

iphone 6s

iOS 13.3

iPhone 6s

Posted on Mar 28, 2020 11:06 AM

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Answer 1

brenden dv

Community Specialist

Mar 30, 2020 10:58 AM in response to MyKidsDad

Hello MyKidsDad,

I understand that you've accidentally associated someone with the wrong contact information. I am happy to see if we can fix your contact.

Have you tried deleting the contact that has the wrong name and number associated and then creating a new contact card with the correct information? If not, I would recommend trying that and then test it in messages.

Let me know if that worked.

Have a great day!

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Answer 2

MyKidsDad Author

Level 2

336 points

Mar 31, 2020 4:24 AM in response to brenden dv

Hi,

I was going to try that because I figured it would do the trick, but I was wondering if there was another way.

What ended up happening is that after I’d removed that person from the wrong Contact, he sent another text a day later and he was no longer associated with that wrong one. That allowed me to re-do the assignment of his name.

Thanks very much for your reply! I’ll keep that in mind if I mess that up with someone else. It’ll be much quicker with your method, I’m sure.

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Answer 3

MyKidsDad Author

Level 2

336 points

Mar 31, 2020 4:28 AM in response to MyKidsDad

As a side note to anyone in the future who needs to use this advice, you could copy and paste all your data from the Contact you need to delete into your Notes app, delete the contact, then re-do the Contact with a lot less pain. That’s especially helpful if you have a lot of data in the notes section of your Contact.

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Accidentally associated a phone number to the wrong contact

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