MacBook Pro 16 2019 10.15.4 Kernel Panic / Reboot When Plugged In -- Help!

After I I've updated to the latest release of macOS, I've experienced a weird bug every time I leave my laptop closed (still on) for more than a couple hours and plugged in.


It reboots and states the message/log below.


Not sure what they changed but this did NOT happen before the update.


Things I've tried:

  • SMC Reset
  • PRAM Reset
  • Soft Reset
  • Hard Reset


I still experience this issue everyday.

MacBook Pro 16", macOS 10.15

Posted on Mar 28, 2020 1:48 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2020 9:17 AM

Thank you all for the support and suggestions/work arounds.


For my MacBook Pro, turning off the Power Nap feature on ONLY the Power Adapter setting has worked for me so far. I can leave that feature on when using the Battery.



As a side note, the latest supplemental update for 10.15.4 does NOT fix this issue yet. I have tried the BETA and can confirm they are working on fixing this bug because I did not experience a kernel panic when using it.


Now that said, I do NOT recommend the beta version. When we use betas, we run into beta bugs. There are quite a few that would annoy anyone using it which is why I've reverted back to 10.15.4.


So here's to hoping Apple can push 10.15.5 soon without any new bugs. <----- I know that's probably impossible but here's to hoping right?!

325 replies

Jun 3, 2020 5:14 AM in response to Maxim-all

I am still experiencing the same problems.. I was JUST barely able to log into my MacBook this morning by holding the power button for 10 seconds. The fans would give full blowout and keep shutting down during login with and without being connected to any external display.


My friend with the same model, but with version 10.15.3 is still holding off on updating his as he's aware of the issues.

Jun 5, 2020 12:32 AM in response to rbeech

I would also like to add that I have noticed in the last few days that battery performance is definitely not as good as it used to be. On a full charge the battery used to last a good 9 hours (I'm only a light user) and now I would say it only lasts about half that time.


Also my machine has just kernel panicked again in-between writing this post so that's now twice that it's happened with a completely clean machine!


Apple you need to sort this ASAP!!!!!!!!

Jun 5, 2020 12:46 AM in response to schriker

I'm afraid you've got me there. No idea how to do that. I'm not very computer savvy in the first place and this is my first ever MacBook.


Having said that I have 100% noticed a drop in battery performance in the last few days. For example while browsing this forum and sending a few emails this morning it used 10% battery in around 30 minutes!


10% battery would have last me a good hour when I first bought the computer - as I said I'm only a light user.

Jun 10, 2020 7:33 PM in response to iTimC21

I got a new one today, very strange. I was using the laptop plugged in to my dock, also had the lid open. I wanted to undock so I ejected all of my external drives, closed the lid and unplugged the TB3 cable. I took the laptop right up stairs, just a few mins later and opened the lid to continue and it was just black screening me, however the keyboard backlight was on and the TouchBar was also on. I let it sit for a minute to see if the screen was going to come back on, and nothing. It eventually just shut down, so I pressed the power button to try and get it turned back on. After a few attempts it decided to boot back up, and then I got the error below. This is on 10.15.5 with second patch.


Jun 14, 2020 7:17 PM in response to wyc356

After all these issues I had with macbook pro 16, I today sold mine and bought new Dell XPS 17. Apple aint premium anymore in my opinion.


  • Regular crashes
  • Matlab and many software I use were not refined for mac os
  • Multiple system crashes and failures when undocking from thunderbolt 3
  • etc etc...

Paid premium for the device which "just works" but got completely opposite. Missed my desktop setup (which I sold to buy this crap).

Jun 14, 2020 9:01 PM in response to aaronfrombeverlyills

I specifically did not buy this in it's launch assuming apple would've fixed all issues by then.


Not just that, I had multiple minor issues, bugs that frequently kept annoying me. Maybe it's just me and the softwares I use as a 10 year Windows user and I admit mac os was superior on smoothness and ease of use, but it has a lot of bugs and little disturbances that annoys me.


Let's see how new XPS 17 holds up, I am still thinking re-buying macbook if that doesn't work out well, since despite those issues it was the best laptop I think is available, untill I heard about recent dell announcement with 4 TB3 ports (I am fan of those ports)

Jun 15, 2020 4:49 PM in response to Mdark

I decided to return mine after 1.5 months of purchase & use. It was good while it worked, but consistently had issues like blue screen and unexpected crashes.


Tried reinstalling OS, resetting SMC and other options. Nothing helped. The laptop is just sitting in my closet at this point collecting dust because it won't boot up.

Jul 1, 2020 3:36 AM in response to AlbertoAtl

@albertoatl: I have the same problem with my MBP 16' that I bought end of March this year. Even though all recommended resets were made (SMC and NVRAM) and MacOS was reinstalled clean and absolutely no software was installed it panics 5-12 times each day just using mail and safari. It is a nightmare and the device cannot be used for my business purposes at all.


Meanwhile I attach each and every panic (crash) log file to the ticket Apple opened for me.


Unfortunately I cannot give you any solutions so far but just the feeling that you are not alone. ts is so sad to deal with these major issues for such a long time.

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MacBook Pro 16 2019 10.15.4 Kernel Panic / Reboot When Plugged In -- Help!

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