App Store password
Can’t reset my App Store password. my app ID aus tied to old email no longer in use so I can’t get notification and my security questions won’t work. Trying to buy a new app. Help
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell
User profile for user:
i_rina
User level:
Community Specialist
Hello Whittywhitfield,
Thanks for reaching out to the Apple Support Communities! I understand that you need to reset the password for your Apple ID.
You mentioned that you're unable to reset your security questions and cannot access the email that you have been using for your Apple ID. Check out this article for help with security questions: If you forgot the answers to your Apple ID security questions.
If you're still unable to reset the security questions, see if you can regain access to the email address that you've been using for your Apple ID. You can typically find instructions on how to reset passwords from the webmail portal of your email service provider.
Once you're able to access your Apple ID, you can follow these steps to change the email address that you use for your Apple ID:
All the best.