Remote access Ipad
I have an iPad air so does my mother, as we are going through coronavirus at the moment, is there any way for me to remote access her ipad to help her when she can't do something on it.
iPad Air, iOS 12
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have an iPad air so does my mother, as we are going through coronavirus at the moment, is there any way for me to remote access her ipad to help her when she can't do something on it.
iPad Air, iOS 12
As previously stated, remote control isn’t possible.
As for your last question, if you were to attempt log-in to your mothers AppleID from your own iPad, you may trigger a two-factor authentication process - whereby your mother would have to confirm login to the account from another device. If successful, you would be access and manipulate/delete any data (such as Safari Favourites) that synchronised with iCloud.
But - and this is a “big but” - you’ll not be able to log-in again to your own AppleID account, from your own iPad, for 90 days. This mechanism is intended to discourage account abuse.
I would again recommend that you consider using FaceTime as I had previously suggested.
I hope this information is helpful in finding a workable solution.
You can’t easily control the remote iPad, but you could try something else...
Use FaceTime to establish an audio call with your Mother - then, you can walk (talk) your Mum through any problems - working through any issues together. The FaceTime call will remain open in the background while you access other Apps or Settings on your respective devices.
I hope you find this suggestion helpful. Keep safe at this difficult time.
No.
This is not possible due to security reasons.
Sorry.
Hello,
is it possible to control if I sign in, as my mother in law on my (old) iPad to at least reset her safari favorites.
That will do nothing for her iPad. Favorites are not controlled by the Apple ID account.
Thank you.
Thank you.
You're welcome.
Remote access Ipad