IPAD LOCKED

My father was using an ipad and my father recently passed away. I donot know the password and it keeps on telling me that i need to put in the password of the previous user to make it work. kindly HELP

iPad, iOS 9

Posted on Mar 29, 2020 3:15 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2020 4:13 AM

it's a theft protection and the activation lock is really not as much on the ipad itself as on apples servers


Turn off Activation Lock - Apple Support


if you don't know the appleID and or password https://iforgot.apple.com/password/verify/appleid


otherwise you need to contact apple

https://getsupport.apple.com/

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPAD LOCKED

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.