Cannot use Apple TV with 2 step authenitification code

Question

Level 1

8 points

Cannot use Apple TV with 2 step authenitification code

We tried the add the code to your password work around but that didn't work, and now want to know how to turn off the 2 step process, but this appears to be impossible too. With COVID -19 it would be ideal to be able to watch movies but we can't!!

Posted on Mar 29, 2020 2:43 PM

Reply

Answer 1

rkaufmann87

Level 10

148,452 points

Mar 29, 2020 3:20 PM in response to cbdgraphics

You are likely using the 2 factory authentication incorrectly. However without knowing which Apple TV you own it's a little tough to help you. On my Apple TV 3 the steps were like this:

When you launch Apple TV it will ask for your Apple ID and Password.
You will get your code via your iPhone or iPad.
Re-start Apple TV and it will ask for your password again. Next enter your password followed by the code you received on your iPhone or iPad.
If you still have problems please call AppleCare for help! AppleCare Contact Information

Reply

Cannot use Apple TV with 2 step authenitification code

Similar questions