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My AirPods are flashing amber.

My AirPods are flashing amber. When I put one AirPod in the case it's green and when I put both in the case it starts flashing amber. The whole case and AirPods are fully charged. I tried resetting but it wouldn't do anything. I can only connect the AirPods to my iPhone when the right airbud is in the case. These are brand new headphones and a brand new case. please help



[Re-Titled by Moderator]

Posted on Mar 29, 2020 3:15 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2020 9:46 AM

Hello,


You will need to call Apple for assistance.


Contact AppleCare

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My AirPods are flashing amber.

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