Problem with the storage space

I can’t understand why my phone is still full when I deleted a lot of apps( expect instagram, whatsapp and spotify), and also a lot of photos(they were like 6000 i deleted 4000) and other things. I have to do the backup of my whatsapp’s chats because i have to change the phone but it says me that i have only 7 mg free. It’s impossible, please help me

iPhone 6, iOS 12

Posted on Mar 30, 2020 9:22 AM

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Question marked as Top-ranking reply

Posted on Mar 30, 2020 10:01 AM

There are two areas of storage. The physical storage on you iPhone and storage in iCloud.

After you deleted all the data off your phone did you do a restart of phone. This might help.

Restart your iPhone

https://support.apple.com/en-us/HT201559


Maybe the storage problem is with i Cloud if your are backing up to i Cloud

To check your iCloud storage. Go to Settings, Tap on you name, Then tap on iCloud to check your storage


To check your phone storage: Settings>General>iPhone Storage.




1 reply
Question marked as Top-ranking reply

Mar 30, 2020 10:01 AM in response to Lisaroscini

There are two areas of storage. The physical storage on you iPhone and storage in iCloud.

After you deleted all the data off your phone did you do a restart of phone. This might help.

Restart your iPhone

https://support.apple.com/en-us/HT201559


Maybe the storage problem is with i Cloud if your are backing up to i Cloud

To check your iCloud storage. Go to Settings, Tap on you name, Then tap on iCloud to check your storage


To check your phone storage: Settings>General>iPhone Storage.




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Problem with the storage space

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