Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

frozen iPhone 8 screen

my iPhone 8 suddenly froze, No buttons work. Just see black screen with spinning wheel. Need help

iPhone 8, iOS 12

Posted on Mar 30, 2020 5:24 PM

Reply

Best reply

Axel Foley

Level 10

148,326 points

Posted on Mar 30, 2020 5:49 PM

Please follow the instructions in this article by Apple ➔ If Your iPhone is Non-Responsive or Frozen and see whether this resolves the issue. You will need a computer to perform this task.

Axel F.

View in context

frozen iPhone 8 screen

Similar questions