My iPhone 14 Pro Max won't turn on

I have the new 14 Pro Max. As usual I put it on the charger before going to bed last night with 78% charge left. woke up in the morning and the phone was off and can't be turned on. I tried all the suggestions online but still no luck. I guess I'm going to have to go back to the Verizon store for a solution. This is terrible. Not good for Apple Comp. Do you have any solutions

I had the same issue, no power, black screen, couldn't turn it on. What is even stranger, is when I went to look for my iPhone in FindMy Device, it had indicated it had been off for 6 hours which would have been midnight at the change of the month from January to February. My alarm never went off on my phone this morning, obviously. I never received messages overnight, obviously. And if there would have been an emergency for me or from a family member trying to get in touch with me, I would have been screwed. Not sure what the bug is, Apple, but it's a bug that y'all need to get fixed and understood and fast. Missing an alarm to get up in the morning...not the worst possible thing that could happen but it did put a lot of stress on all of us this morning trying to get out the door. The good news and happy ending to the story is that I did the steps as listed, way deep in this forum (which by the way, I couldn't look up on my phone because it wouldn't turn on 🙄), however, the steps worked.

1. Quick tap on volume up button
2. Quick tap on volume down button
3. Hold long side button down for a good minute until the Apple Symbol appears (I took my phone out of it's mag-safe case to do all this since it is easier to push the phone buttons and know you are pushing them when the phone is not in the case.)

I would be interested to know what exactly is causing this strange phenomenon in the new iPhones? Hoping my post helps others and helps Apple to know that is occurred to another person. Thank you.

[Edited by Moderator].

Mine just did the same thing and I got it to turn on again. But, I want to know WHY this happened? I've had multiple iPhones and this has never occurred with any of my previous generation phones. It's not very comforting to know that my phone may seize up sometime during the night and won't work in an emergency or I can't be called for something...

Thanks for the YouTube link. The sequential button pushing reactivated my phone: volume up, then volume down, then an extended side button push (give it up to a minute). What a weird way to get things working again.

First time this happened to me. I got my iPhone less than 2 months ago. Frustrating because, like everyone else in this group, I use my iPhone as an alarm too. I see that it backed up everything on my iCloud at 2:02am and I went to bed before that. The black screen occurred after the back up, in the middle of the night randomly. I was still able to text on my Apple Watch and my alarm went off on my Apple Watch, but freaked out because I had birthday pictures from yesterday.

Wondering if anyone can tell me what they use as a charger? I use a wireless MagSafe Belkin charger, so I’m wondering if this has any effect to my iPhone 14 Pro Max? I noticed that my iPhone had the lighting bolt (to indicate charging) one day last week but it didn’t charge my iPhone over night at all and I had to charge it in the morning.

Frankly, I’m just as shocked as everyone else after dropping all of this money on a brand new iPhone, thinking it would be better. My iPhone 11 Pro was way more reliable and I’ve had way too many glitches on this new phone.

Let's hope this is fixable via an update and Apple is paying attention. Being someone who has trusted and relied on Apple to have a high-quality products, I am very disappointed and concerned I may have made a mistake in my recent investment in a new iPhone 14 Pro Max and new Apple Watch series 8. My previous iPhone 7 Plus and Apple watch series 1 were both working without major issues up to my replacing them this past December.

Having the same issue with my Iphone 14. Woke up to a dead black screen. Tried everything to turn it on, not going to happen. Waiting for Verizon store to open. Hopefully I can get a new one today and not have to wait a week.

Same issue happened here on my 14 pro max.

Left the phone overnight to charge, woke up in the morning to a dead phone, not being able to switch it on.

After a few tries and research on the web I found out the way to force restart it, by pressing down the volume up, then pressing down the volume down, then long press the power button and it worked !

• iOS -16.4
• phone is 1 month old
• same issue happened on my previously 11 pro max

I also experienced and I just did the same thing:

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo. (I did it for atleast 1 -2 minutes) then it turned on.

The trick worked for me too. It took a few times, but it worked. So sad because I just got this iphone 14 pro max in January 2023 brand new and this is the third time this has happened after an ios update. Apple really needs to make this a standard warning.

This is exactly what happened to me last night! Woke up this morning to a dead phone and I have never had issues.

My phone worked fine at night and I put it on to recharge overnight at usual. When I woke in the morning the screen was black. I tried the forced restart several times but it wouldn't work. In the end I plugged it into my Mac and the Mac noted a system error and performed a full system update for the phone. It said the update would take 2 hours but after 30mins the phone started working again. This was strange because I have automatic updates on so there wasn't any updates to that were missed. Very disappointed for a phone that is only a couple of months old.

This also happened on my iPhone 14 Pro this morning. It was at 25% charged when I plugged in before bed, and woke up to a black screen. I tried plugging in with other chargers in different outlets in the house for a while each, but still wouldn't turn on. I followed the button up, button down, and holding the start button procedure for a minute. It didn't work the first time, but about an hour later, tried it again, and it came on. When it came on, it showed 100% charged.

I've owned iPhones since 4S, and this is the first time something like this has happened. Thankfully, my husband set a second alarm on his old 5S phone as a backup; otherwise, we'd all be late for work & school!

I hope Apple looks into this and fix it. It makes the iPhone 14 very unreliable for us.

My sentiments exactly. I’d rather have an older, RELIABLE phone than one that just crashes out!

I’ve also had many iterations of iPhone, and this has never happened. Why now??

(Mine is the Pro, not the Pro Max, but the exact same thing happened and worked to fix it—buyer be ware!)

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