My iPhone 14 Pro Max won't turn on

I charged my iPhone before I went to bed and woke up, and it's a black screen and won't turn on. I've tried clicking on the volume +/ - and power button sequence to no avail. Doing a quick online search others are experiencing this issue as well, and is some Apple bug. Not really sure what to do other than having to visit an Apple Store to get it wiped and OS reinstalled. How frustrating..


This is the first time I've experience the issue, the first week I got the iPhone I did experience a power cycle once.

Posted on Oct 10, 2022 2:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2023 8:31 PM

I also experienced and I just did the same thing:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo. (I did it for atleast 1 -2 minutes) then it turned on.


112 replies

Oct 6, 2023 12:26 AM in response to bonnyhomekit

Had the same problem. Charged it right before going to sleep, I woke up today to NO alarm. my phone was unresponsive and the screen was completely black. thought my charger was the problem so I charged another device and it charged perfectly. did the +/- trick maybe three times until it finally worked and generated the apple logo. hope it doesn't happen again.

Dec 19, 2023 11:49 PM in response to bonnyhomekit

I woke up to the same $1200 paper weight… black screen that refused to turn on even though I could hear the sounds when I pressed the power button. Thankfully a quick YouTube search on my PlayStation told me to press volume up, volume down, then repeatedly tap the power button (up to 40x) until it turned back on. I currently have a family member in the hospital for a very serious condition, I sure hope nobody tried calling me about him in the past 6+ hours I was asleep. Do better Apple, this is unacceptable. If it continues I might finally switch. I get iPhone because they used to be the best, but seems like those days are gone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 14 Pro Max won't turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.