I forgot my security question

Without knowing correct answers for three security questions they can't be reset , convert the account to two factor authentication see these articles https://support.apple.com/en-in/HT204915

https://support.apple.com/en-in/HT204974

If you have trouble answering your security questions and are told we don’t have sufficient information to reset your security questions, then see:

Security and your Apple ID https://support.apple.com/en-us/HT201303 (this section Employee privacy and security policies)

This section says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.” 

But, you still can try to solve your problem using the support options below.

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Apple ID Supporthttps://support.apple.com/apple-id

Apple ID account security for country-specific and region-specific helphttps://support.apple.com/en-us/HT204169

Get Support: We’re here to help https://getsupport.apple.com/.Go through the options to find the best support option.

You can reset your security questions from iforgot.apple.com. 

https://support.apple.com/en-us/HT201485 

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop arrow the three questions that you created when apple id was created will be visible .

To reset questions - 

Go to iforgot.apple.com and enter your Apple ID address and click on continue .

Check the box of I need to reset my security questions and click on continue .

Enter the Apple ID password and click on continue .

Check the box of answer your current security questions and click on continue .

A single question will be written in the field , enter the answer for it in the next field .

If you click on drop down arrow in the field you will view all the questions when the Apple ID was created , it’s your choice select any one of them and answer for that question .

And click on continue .

A pop up window will appear click on drop down arrow in each field , select the desired question and type the answer in the next field , apply the same procedure for rest of fields and click on continue the security questions are changed .

Take a screen shot of questions and answers and save them in notes or can write down in a diary for your records .

You need to contact Apple Support to see if they will help you. Use the links in donv's last post.