I forgot the security question, need help
I forgot my security question and didn't know how to get it back
help Me?
iPhone XS
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I forgot my security question and didn't know how to get it back
help Me?
iPhone XS
Try using Apple's iForgot service.
If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, pick one from this page.
(180532)
Try using Apple's iForgot service.
If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, pick one from this page.
(180532)
See Security and your Apple ID https://support.apple.com/en-us/HT201303
This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
Thus, given that you cannot answer your security questions satisfactorily, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device with its serial number on it). if you want to contact Apple support to discuss any extenuating circumstance, see these support options.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
I forgot the security question, need help