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Can't upgrade it to CATALINA

This occurs when I try to upgrade my macbook pro to catalina. What should I do? I need immediate help please


MacBook Pro

Posted on Mar 30, 2020 10:42 PM

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Question marked as Best reply

Posted on Mar 31, 2020 10:02 AM

Hello Burnhotter,


Since you did not indicate as to which MacBook Pro you are using, here is a link to a list of MacBook Pro and other Macs that can upgrade to Catalina:

macOS Catalina is compatible with these computers - Apple Support


Here is another article which may help you as well:

How to upgrade to macOS Catalina - Apple Support


I hope this helps, good luck!

3 replies
Question marked as Best reply

Mar 31, 2020 10:02 AM in response to Burnhotter

Hello Burnhotter,


Since you did not indicate as to which MacBook Pro you are using, here is a link to a list of MacBook Pro and other Macs that can upgrade to Catalina:

macOS Catalina is compatible with these computers - Apple Support


Here is another article which may help you as well:

How to upgrade to macOS Catalina - Apple Support


I hope this helps, good luck!

Mar 31, 2020 10:06 AM in response to Burnhotter

You do not say what exact Mac /model /year /size /retina /TouchBar is this

or

what exact macOS you are currently running?



Upgrade from what macOS to Catalina?


If you are having issues you can try SafeBoot https://support.apple.com/en-us/HT201262


Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and download/ run the installer from this environment.


download direct Catalina:

https://itunes.apple.com/us/app/macos-catalina/id1466841314?ls=1&mt=12

Can't upgrade it to CATALINA

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