Level 1

5 points

Iphone won't start

My iphone recently started to shut off randomly. But now it's shut off and it won't charge. Do I have to get a new battery?

iPhone 6, iOS 12

Posted on Mar 31, 2020 1:35 AM

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1 reply

Level 10

157,896 points

Mar 31, 2020 10:30 AM in response to ElineH

See if any of the following articles can help:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If your iPhone, iPad, or iPod touch won't charge - Apple Support
iPhone Battery & Power Repair - Apple Support

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Iphone won't start

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