my "preview app" is always blocking

When I want to finish using my preview app it blocks. Problems started when upgrading to Catalina system

iMac with Retina 5K display, macOS 10.15

Posted on Mar 31, 2020 6:10 AM

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Question marked as Top-ranking reply

Posted on Apr 4, 2020 8:51 AM

Hi ChrisJozef,


Thanks for the further details. It sounds like the app is frozen. There is likely no need to turn off the power. Try Force Quitting the app from the Apple Menu: How to force an app to quit on your Mac. Then, just restart your Mac as normal.


If the issue continues after this, see if Preview works inside safe mode: How to use safe mode on your Mac. This would let you know if a third-party app might be interfering with its function.

You can also test the issue in a new user account: How to test an issue in another user account on your Mac. This will let you know if the issue is isolated to your user or system-wide.


Let me know how it goes.


Have a great day!

3 replies
Question marked as Top-ranking reply

Apr 4, 2020 8:51 AM in response to ChrisJozef

Hi ChrisJozef,


Thanks for the further details. It sounds like the app is frozen. There is likely no need to turn off the power. Try Force Quitting the app from the Apple Menu: How to force an app to quit on your Mac. Then, just restart your Mac as normal.


If the issue continues after this, see if Preview works inside safe mode: How to use safe mode on your Mac. This would let you know if a third-party app might be interfering with its function.

You can also test the issue in a new user account: How to test an issue in another user account on your Mac. This will let you know if the issue is isolated to your user or system-wide.


Let me know how it goes.


Have a great day!

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my "preview app" is always blocking

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