We have been using Netflix for years with no issues. Suddenly (and I'm assuming after a nighttime update), I can't get it to stream on my MacBook Pro (10.15.4) in Safari (13.1). I can get it on my tv, iPhone SE, etc - and my computer can stream YouTube and Prime, so it's specifically a Netflix - Safari relationship issue. Anyone? Netflix, Apple and my internet provider all want to point me to the others.
MacBook Pro 13", macOS 10.15
Uninstall Anti-virus applications if installed.
Click View menu in the menu bar and choose Customize Toolbar.
Drag the Websites Preferences icon to the Toolbar.
Visit the streaming video website.
Click the Website Preferences icon in the Toolbar.
1. Deselect “Enable Content Blockers” if selected.
2 Click “Auto-Play and select either “Allow All Auto_play or “Never Auto-Play.
For details: https://support.apple.com/guide/safari/customize-settings-per-website-ibrw7f78f7fe/mac
I take that back. After I did the things that dominic23 suggested, I also cleared my history / cookies - and now it's working. Thank you!
SO - if you are having this problem - turn your computer off and on. Sign out of and back into Netflix (because that's what everyone says to do anyway), then follow the steps from dominic23 and clear your history/cookies. Not sure what steps or what combination of steps actually made it work - but that's what I did and now it's working. No thanks to the rude customer service people at Netflix. Boo.
Thanks. Nope. Still doesn't do it - although if I have antivirus on my computer, I don't know what to look for.
Netflix and Safari 13
