Hey! So I have Parental Restrictions on my phone. Every time we go to add a contact, it says the contact is allowed and is a "Downtime Contact" but when we go to message that person, the name shows up in red and I cannot message them. Any help? Thanks!
iPhone XR, iOS 13
Hi wormsocks,
Thanks for reaching out in Apple Support Communities. I understand that Screen Time is enabled on your iPhone, but contacts that are added to be allowed during Downtime are blocked when you try to use them. I can see why you'd reach out about this; I'd like to help. First, I'd recommend checking to see if your contacts are being synced with iCloud; I suggest this because Communication Limits apply to iCloud contacts: Keep your contacts up to date on all of your devices with iCloud
After confirming the account you're using for contacts, I'd recommend trying these steps next:
Let me know what you find.
Best Regards.
Hi wormsocks,
Thanks for reaching out in Apple Support Communities. I understand that Screen Time is enabled on your iPhone, but contacts that are added to be allowed during Downtime are blocked when you try to use them. I can see why you'd reach out about this; I'd like to help. First, I'd recommend checking to see if your contacts are being synced with iCloud; I suggest this because Communication Limits apply to iCloud contacts: Keep your contacts up to date on all of your devices with iCloud
After confirming the account you're using for contacts, I'd recommend trying these steps next:
Let me know what you find.
Best Regards.
Parental Restrictions
