Microphone from QC35 (bluetooth headset) does not work on Windows (Bootcamp)

Hello all,


I have a MB Pro 16' from 2019 running OS X Catalina and Windows 10 (Bootcamp).


My BT Headset (QC35) works ok under OS X, both audio and microphone. But on Windows the microphone is not detected, I can only use audio.


This is probably related to this issue https://discussions.apple.com/thread/250844237?page=1.


If I use a $1 USB Bluetooth adapter and disable the built-in one then windows recognizes my phone as a Headset and I can use the Mic, but I didn't want to waste a USB port with it.


Can anyone help?

MacBook Pro with Touch Bar

Posted on Mar 31, 2020 9:50 AM

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52 replies

Apr 18, 2020 10:08 PM in response to felipejfc

Read through both threads/discussions.


"updateChainPower error: -3903
2020-04-10 13:11:13 +0000 Apple80211Get(APPLE80211_IOC_BTCOEX_MODE) returned error -3903"


The BT/Wireless radio is the same device. This call looks for a BT/Wireless coexistence mode setting (Bluetooth Collaboration setting on the Network Adapter), which is internally handled on newer Macs. On older Macs (2013/2014 models), this is a manual setting, and is typically set to Auto or Enabled, typically on 7.35.x.x series drivers. The underlying issue seems to be a power management issue. Both cannot operate at full power without causing heat issues. An external BT dongle seems to be causing a power overload, instead of lowering the power of internal radios, which indicates a firmware bug.

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Microphone from QC35 (bluetooth headset) does not work on Windows (Bootcamp)

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