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MacBook battery issue.

Story and context:

Over a year ago, my 2017 12-inch MacBook was overloaded and force shut-down. The problem is I force turned it on, which led to this issue. I was surprised that I could force turn it on, and there was not a fail-safe to prevent me from doing so immediately after a force shut-down.


The immediate effect was a "service battery" warning in MacOS, and inconsistency in waking up from sleep in Windows. For the most part however, it continued to work fine.


A month or two ago, my MacBook started to only charge a certain way. I tried a new third-party cable and it worked perfectly for a week, but then also only charged a certain way. It turns out that anything I plug in into the computer becomes damaged -- or the wiring anyway. Apple Earpods that I plugged in into the MacBook also do not work consistently anymore, on any device.


This damage not only applies to external accessories but also to internal parts. Whenever I connect any Bluetooth earbuds to the MacBook, the signal is inconsistent and cuts even at close range. There is permanent damage.


Now it appears I may not be able to use the MacBook without plugging it in.


My problem seems simple and easy-to-replicate.


I was reluctant to service the MacBook because it will certainly require more than just a battery replacement.


I would like to be able to understand what is going on. Apple support in-store is not helpful because they give generic answers, lack first-hand experience, and only tell me what I already know.

MacBook 12", macOS 10.15

Posted on Mar 31, 2020 4:11 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2020 5:22 PM

Have you done a PRAM reset, CMD+Option+p+r...


http://support.apple.com/kb/HT1379


In fact, do 3 in a row, takes a bit of time.


Intel-based Macs: Resetting the System Management Controller (SMC)...


http://support.apple.com/kb/HT3964

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4 replies

Apr 1, 2020 1:58 AM in response to BDAqua

I did everything you stated. All I can tell for now is that the service battery warning is still there, everything still works as stated.


On another note, the Bluetooth issue has been resolved, but I do not know what resolved it. Other than doing what you stated, I also formatted the entire computer before -- really the only other thing I did. Removing the Windows partition and reinstalling through Bootcamp did not work before.


I have the same Bluetooth issue on a !brand-new iMac that only applies to the Windows partition. Reinstalling all Bootcamp drivers did not work.

MacBook battery issue.

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