Catalina 10.15.4 problem: HP Envy 5055 Printer No longer printing

Question

Level 1

15 points

Catalina 10.15.4 problem: HP Envy 5055 Printer No longer printing

After downloading the latest update, Catalina 10.15.4, I can no longer print on my wirelessly connected HP Envy 5055 All in one printer. I have already updated all of the software, including the HP drivers, network, etc. Nothing works. Please help. Teleworking and need to be able to print. The printer recognizes the network, and prints the test pages properly from the HP Easy Start. It just doesn't print documents that you send to print, I always get the message "Looking for printer" and it never finds it. Help! Thank you

Posted on Apr 1, 2020 7:03 AM

Reply

Answer 1

Best reply

VikingOSX

Community+ 2024

Level 10

112,301 points

Apr 1, 2020 7:18 AM in response to Ipod Lover

Catalina has Apple's AirPrint technology built-in, and it shows support for the HP Envy 5055 printer — without HP software or drivers. AirPrint will handle your printer either wirelessly or wired.

In the Printers & Scanners System Preference pane, right/control-click on your Envy 5055 printer entry under Printers. Choose Reset Printing System… You will be prompted for your admin (user) password, and this printer entry will be removed, and a another panel will appear where Apple's Bonjour has detected your printer on the network. Click that, and this will lead to a re-add printer panel. There will be a selection available to use the previous Envy 5055 driver settings, or further down on that selection list will be AirPrint, which you should select. Your Envy 5055 will be added with AirPrint support. Print something.

Reply

Answer 2

Apr 4, 2020 9:27 AM in response to VikingOSX

I have the same problem with my Brother MFC-J995DW.

Only only updated one of my 2 MacBooks, the one that I didn't update to the 10-15.4 update prints with wifi just fine. The updated MacBook cannot find the printer. Tried the above answer, no go. Thank you

Reply