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Apple iPad

Why do I need to download iTunes in order to use my iPad?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Apr 1, 2020 7:06 AM

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Posted on Apr 2, 2020 8:01 AM

If you are seeing this screen:



Then it is disabled, and you need iTunes on a computer to get it working again. Something went very wrong with it, and it needs to be restored to work again.


You need iTunes running on a computer. Mac or PC.


See here: If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support

3 replies
Question marked as Best reply

Apr 2, 2020 8:01 AM in response to Myselfsndi

If you are seeing this screen:



Then it is disabled, and you need iTunes on a computer to get it working again. Something went very wrong with it, and it needs to be restored to work again.


You need iTunes running on a computer. Mac or PC.


See here: If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support

Apple iPad

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