sarah--r Author

Level 1

4 points

Volume

the volume my MacBook randomly won't work and the only way I've found to resolve this is to restart my Mac but I was wondering if there was a reason for this. I've looked at the volume setting in system preferences and it is not muted so im confused as to why the sound does not play.

MacBook Air 13", macOS 10.15

Posted on Apr 1, 2020 9:17 AM

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1 reply

Level 10

84,018 points

Apr 1, 2020 9:34 AM in response to sarah--r

Go step by step and test.

Reset PRAM: Reset NVRAM or PRAM on your Mac - Apple Support

Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.

Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”

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